Lost gold points and access to Microsoft Jigsaw

Discus and support Lost gold points and access to Microsoft Jigsaw in XBoX Games and Apps to solve the problem; I have lost access to all of my more than 30,000 collected gold points as well as nearly all my bought puzzle collections and was not able to sign in.... Discussion in 'XBoX Games and Apps' started by m1chiel, Jul 25, 2017.

  1. m1chiel
    m1chiel Guest

    Lost gold points and access to Microsoft Jigsaw


    I have lost access to all of my more than 30,000 collected gold points as well as nearly all my bought puzzle collections and was not able to sign in.

    In stead I got this dutch message:

    'Kies een ander item

    Deze in-app is niet meer beschikbaar in Microsoft Jigsaw'

    Which translates into:

    'Choose another item

    This in-app is no longer available in Microsoft Jigsaw'

    What has gone wrong here?

    :)
     
    m1chiel, Jul 25, 2017
    #1
  2. DerrickWainwright
    DerrickWainwright Guest
    i have lost my entire xbox live microsoft jigsaw clollection

    I have lost all my Microsoft jigsaw collection although my gold points are displayed
     
    DerrickWainwright, Jul 25, 2017
    #2
  3. arvyskip
    arvyskip Guest
    Jigsaw history vanished

    After previous problem was advised to re-install Microsoft Jigsaw. It now is working but lost about 800000 gold bars and all Jigsaw achievements have vanished. Very frustrating.
     
    arvyskip, Jul 25, 2017
    #3
  4. Margaret #MrMilo Win User

    Microsoft Jigsaw

    This week, in Microsoft Jigsaw, I've lost access to all my previously purchased Jigsaw Classic Games. How do I restore them? I am a Premium Member.
  5. Ak1raTetsuO Win User

    Gold rewards in Microsoft Jigsaw puzzles

    Hey friends, ive never heard of microsoft jigsaw puzzles, and gold points, can you tell me s little about this please?
  6. XBF John Win User

    Microsoft Jigsaw crashes when opening some page in Edge

  7. AshenLyric475 Win User

    Grand Daughter Not a Happy Camper ~ Download didn't work - Lost all of her points

    Found Fix >>> Signed under a new Microsoft Account. Problem is I lost all of my other points.

    No Help from Microsoft.

    Suggestion: When Jigsaw starts have a sign that say ... "DON'T ASK FOR HELP - THERE IS NON"
  8. SWEETLITTLECAT Win User

    This in-app purchase is no longer available

    I got the same problem, but only with Jigsaw. Minesweeper, Mahjong, Solitaire and Word Games are working just fine, but Jigsaw can't connect to Xbox live and I have a different amount of gold and lost my whole library. Tried reinstalling, but to no avail...
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Lost gold points and access to Microsoft Jigsaw

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