Lost Email of Parent Account. Bad Christmas.

Discus and support Lost Email of Parent Account. Bad Christmas. in XBoX on Consoles to solve the problem; So I just got an Xbox one and I can't play multiplayer or join parties, I find out that it is because it because my parent's account (which was set up... Discussion in 'XBoX on Consoles' started by AardvarkBob, Dec 25, 2015.

  1. AardvarkBob
    AardvarkBob Guest

    Lost Email of Parent Account. Bad Christmas.


    So I just got an Xbox one and I can't play multiplayer or join parties, I find out that it is because it because my parent's account (which was set up couple of years ago on Xbox 360) has blocked me from doing it, i can't log into the parent account because
    we're not sure what the email or password for it is and whenever I go and try to sign into it before I start typing anything it says I need the parent accounts Microsoft account password. This means I can't go checks its email on the home menu. Anyone know
    a way of finding out the email of it? I need help recovering this account!

    :)
     
    AardvarkBob, Dec 25, 2015
    #1
  2. PR0SPECTING
    PR0SPECTING Guest
    Privacy and Online settings

    My bad, i was not using the parent email. it should state it wants the parent account rather than just a microsoft account...
     
    PR0SPECTING, Dec 25, 2015
    #2
  3. onyxishere
    onyxishere Guest
    Parent control.

    However, you could have one of your parents help you create a new account for you with one of their emails as the parent account. Your GS is still pretty low so it wouldn't be too bad.
     
    onyxishere, Dec 25, 2015
    #3
  4. LindaH2373
    LindaH2373 Guest

    Lost Email of Parent Account. Bad Christmas.

    We're having the same problem.
     
    LindaH2373, Dec 25, 2015
    #4
  5. If you can't find the email, the only way would be to call in support at 1-800-4MY-XBOX or use the online chat support. They could look up the child or parent gamertag to find the right info.
     
    FunkyForestFrog, Oct 31, 2018
    #5
  6. FunkyForestFrog Win User

    Lost Email of Parent Account. Bad Christmas.

    If you can't find the email, the only way would be to call in support at 1-800-4MY-XBOX or use the online chat support. They could look up the child or parent gamertag to find the right info.
  7. LindaH2373 Win User

    Lost Email of Parent Account. Bad Christmas.

    We're having the same problem.
  8. PR0SPECTING Win User

    Privacy and Online settings

    My bad, i was not using the parent email. it should state it wants the parent account rather than just a microsoft account...
  9. Jokuc Win User

    Updating my account to adult account

    I have a similar issue myself. I have contacted support 5 times and provided gamertag, parent gamertag, email, parent email, console id, console serial number, ip address plus the old password for the account

    Still, they were not able to recover the parent account so I can accept the damn rules.

    My account is lost :(
  10. Damnedbob Win User

    Can't sign in to Parent Account

    I have the same problem. I cannot accept terms of use due to an attached parent account with a lost pw. I sent a pw recovery email to the parent account- got the password- AND IT STILL wont help. Now what?
Thema:

Lost Email of Parent Account. Bad Christmas.

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