Lost data on a Xbox 360 game due to cloud sync.

(๑ˆ◡ˆ๑)ﾉнёιιο!

Thank you for letting us know that the answer has been provided. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

For those reading this thread, please feel free to create a new thread asking for assistance.


Happy Gaming!(๑•ᴗ•๑)

Hey there Ivan thanks for taking the time to bring this issue to us.

Unfortunately once the saved data on the console gets overwritten there is no way to recover the data. We do apologize for the inconvenience this caused but please feel free to let us know if there is anything else we can help with.

Hi Dimari,

When you re-install the game or if you delete the local saved data, then the cloud data will sync to the Xbox the next time you start the game. However if the game is still loading with no saved data even after syncing from the Xbox Live cloud then the data
was possibly corrupted and erased due to an improper save or crash of the game during a save point and there would be no way of recovering that lost data.

You can perform a
soft factory reset and try syncing the data again from the cloud but if that doesn't help then you will need to contact Forza Support on their support page or forums site and see what they can do:

• https://forums.forzamotorsport.net/
• https://support.forzamotorsport.net/hc/en-us

Hello Daniel,

Thank you for posting on Xbox Forums. In regards to the issue with the missing saved data, if you were not online when you were playing the game and you no longer have any saved data that data is now lost. In order to prevent Saved data from being lost
you will have to sync it with the Cloud game saves by going online every once and a while.

It is unfortunate but you will not be able to recover the saved data unless it was previously synced with the cloud. For more info on

Cloud Saved Data FAQ.

If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.

You missed the point entirely.

Xbox Life Cloud Save continued syncing with my local Xbox One hard drive every time I started the game. The complete safe was never lost, otherwise the sync would have restored it.

When part of my information disappeared, the sync still happened, but treated the new version -- with the missing data -- as official, and overwrite the other save (that was not missing anything) with the one that was.

Cloud save worked to back up my save, but could not recognize that my save had mysteriously lost some data.