Lost all my profiles and saved data

Discus and support Lost all my profiles and saved data in XBoX on Consoles to solve the problem; Ok so here's where I begin, Was playing destiny and it started to lag. Ended up freezing and stayed that way. Went to reset Xbox and it was completely... Discussion in 'XBoX on Consoles' started by Ezkillz4me, Dec 19, 2015.

  1. Ezkillz4me
    Ezkillz4me Guest

    Lost all my profiles and saved data


    Ok so here's where I begin, Was playing destiny and it started to lag. Ended up freezing and stayed that way. Went to reset Xbox and it was completely unresponsive so I unplugged it. Lost all my xbox profiles and individual game saved data. Still have my
    downloaded games though but that's it. Anyone experience this problem and if so wtf caused it and is there any way to recover ALL my data?!?!

    :)
     
    Ezkillz4me, Dec 19, 2015
    #1
  2. Rare Network
    Rare Network Guest
    Lost gamerscore

    You have lost all saved data on ur profile
     
    Rare Network, Dec 19, 2015
    #2
  3. Mister Beep
    Mister Beep Guest
    Lost all my saved data

    Hey there,

    Sorry to hear about the issue. What steps have you tried so far? Unfortunately if you have already covered

    uninstalling the game and reinstalling
    the game but the issue remains, the save data may not be recoverable. Sincere apologies for any frustration this may cause.
     
    Mister Beep, Dec 19, 2015
    #3
  4. WPAK
    WPAK Guest

    Lost all my profiles and saved data

    Hi there,

    when looking in the storage section of your storage device where normally your profiles are located, does it show any corrupt profiles? If so please delete those and try to redownload your profile like shown here:

    support.xbox.com/.../download-your-xbox-live-profile-to-another-360-console


    If the situation is different, please let us know the exact situation (information if you have one or more storage devices etc)

    Regarding recovering data, that is depending on the settings, standard you can redownload Xbox Live Accounts and any digital items connected to those profiles as long as you know the security details for those XBL accounts. For save games it will depend
    if they are saved in the cloud or not (Gold specific) option that needs to be enabled via settings prior to saving games), if they are not in the cloud and only on the local storage device they might be gone for good, if they are in the cloud they will synchronize
    again

    Let us know the results
     
  5. WPAK Win User

    Lost all my profiles and saved data

    Hi there,

    when looking in the storage section of your storage device where normally your profiles are located, does it show any corrupt profiles? If so please delete those and try to redownload your profile like shown here:

    support.xbox.com/.../download-your-xbox-live-profile-to-another-360-console


    If the situation is different, please let us know the exact situation (information if you have one or more storage devices etc)

    Regarding recovering data, that is depending on the settings, standard you can redownload Xbox Live Accounts and any digital items connected to those profiles as long as you know the security details for those XBL accounts. For save games it will depend
    if they are saved in the cloud or not (Gold specific) option that needs to be enabled via settings prior to saving games), if they are not in the cloud and only on the local storage device they might be gone for good, if they are in the cloud they will synchronize
    again

    Let us know the results
  6. Rare Network Win User

    Lost gamerscore

    You have lost all saved data on ur profile
  7. MorseyBaby Win User

    It's sad time

    What was the one time you lost save data that really bothered you, like accidentally deleting the wrong save or if a save corrupted etc. For me it was when I got a really high rank on halo reach and my save data randomly deleted and I lost everything.
    :(
    Surely for Reach all your rank data etc would have been saved against tour profile on Bungie/transferred to Halo Waypoint?
  8. yoloman00 Win User

    My Offer for Midnight Club LA Is Not Valid In My Country

    ive already called you guys and it was no help he told me to reset my xbox and i lost all of my profiles, games, save data, and game share data, and i need this data back and i cant get it back
  9. Mister Beep Win User

    Lost all my saved data

    Hey there,

    Sorry to hear about the issue. What steps have you tried so far? Unfortunately if you have already covered

    uninstalling the game and reinstalling
    the game but the issue remains, the save data may not be recoverable. Sincere apologies for any frustration this may cause.
Thema:

Lost all my profiles and saved data

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