LOST ALL MY GAMES AND XBOX LIVE SUBSCRIPTION??

Discus and support LOST ALL MY GAMES AND XBOX LIVE SUBSCRIPTION?? in XBoX Accessibility to solve the problem; I tried to sign into my live account and it said there is no account using this email and it prompted me to create an account using the same email I’ve... Discussion in 'XBoX Accessibility' started by DPMJH, Sep 19, 2022.

  1. DPMJH
    DPMJH Guest

    LOST ALL MY GAMES AND XBOX LIVE SUBSCRIPTION??


    I tried to sign into my live account and it said there is no account using this email and it prompted me to create an account using the same email I’ve had an account on for over a decade.. I finished creating it assuming it’d attach to all my info but I lost everything all games, my gamer tag, my Xbox live subscription that was currently active and everything else?? Who can fix this??

    :)
     
    DPMJH, Sep 19, 2022
    #1
  2. JosefLBohorquez Win User

    LOST ALL MY GAMES AND XBOX LIVE SUBSCRIPTION??

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this DPMJH

    Do you know if maybe your account has been compromised?
    I don't like to give bad news but the "non-existent" account can be related with a compromised account
    Did you not remember receiving an email address from Microsoft about security changes made in your account?
  3. DPMJH Win User

    LOST ALL MY GAMES AND XBOX LIVE SUBSCRIPTION??

    [mod removed - personal information]

    I keep getting this message every time
  4. JosefLBohorquez Win User

    LOST ALL MY GAMES AND XBOX LIVE SUBSCRIPTION??

    Please try this case filling the account recovery form
    https://account.live.com/acsr

    If you had a phone number attached to the account or SkypeID, use that instead of the email
  5. DPMJH Win User

    LOST ALL MY GAMES AND XBOX LIVE SUBSCRIPTION??

    No i haven’t gotten an email like that
  6. McDaddyTree Win User

    Lost all my saves

Thema:

LOST ALL MY GAMES AND XBOX LIVE SUBSCRIPTION??

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