Lost all collections in Microsoft Jigsaw!

Discus and support Lost all collections in Microsoft Jigsaw! in XBoX on Windows to solve the problem; After updating to the new version of Microsoft Jigsaw (May 21, 2020; 2.0.5110.0) I have lost all bought collections! f3603011-7dae-47bf-9f33-ceb297f9a5d6 Discussion in 'XBoX on Windows' started by steigerm, May 22, 2020.

  1. steigerm
    steigerm Guest

    Lost all collections in Microsoft Jigsaw!


    After updating to the new version of Microsoft Jigsaw (May 21, 2020; 2.0.5110.0) I have lost all bought collections!

    :)
     
    steigerm, May 22, 2020
    #1
  2. DorettaEntsminger Win User

    Lost all collections in Microsoft Jigsaw!

    I buy puzzles and they disappear never to return unless I buy them again.
  3. vrNoDrxp Win User

    Lost all collections in Microsoft Jigsaw!

  4. steigerm Win User

    Lost all collections in Microsoft Jigsaw!

    Thanks.

    Did a reset of Jigsaw.

    Result: Collections are still missing and now also all finished collections are missing.

    Statistics are wrong too.

    It displays a total of 5 collections finished which is totally wrong.

    Edit: After downloading some of the free collections it seems that the finished levels are displayed correctly. So the results must be stored somewhere.
  5. VinOth_VingO - வ஠Win User

    Lost all collections in Microsoft Jigsaw!

  6. steigerm Win User

    Lost all collections in Microsoft Jigsaw!

    Still waiting for details how I can contact "Microsoft support"!

    BTW, looking at Facebook it seems that I am not the only one with this problem.
Thema:

Lost all collections in Microsoft Jigsaw!

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