Lost access to my Minecraft Java account after account migration.

ECF Cobraa · Jan 18, 2023

I was asked by microsoft to migrate my mojang account in january of last year but i couldn't use my main email address as it was already in use or something. I created a new email address to use to migrate my mojang account but since then i have been auto logged out and cannot log back in due to forgetting the email address that i created. I tried to get microsoft to call me back but they continually say my phone number doesn not exist when it does. I have spoken to mojang and they cannot help me i have to go through microsoft support but any of the support options they suggest dont work. I want my minecraft account back ive had it since the game was first out can anyone help me?

:)

BahadourAf.

No access to Minecraft: Java Edition after migrating account to Microsoft

I tried everything nothing works

Kathy A.

Hello,

Thank you for posting in Microsoft Community.

We understand that you're having trouble logging into your Minecraft Java account. It sounds like there may be some confusion with your email address and account information.

For us to be on the same page, may we know when did you migrated your Minecraft account to Microsoft account?

We would like to show you a timeline of the migration process so you will be aware of what could have happened to your Minecraft Java:

10/21/2020 - Minecraft Support first announce migration of Java to Microsoft account. (You will get to keep your Minecraft Java username.)
- Java Edition is moving house | Minecraft
3/10/2022 - Last call to voluntary migrates Java accounts.
- Last call to voluntarily migrate Java accounts | Minecraft
9/19/2023 - Last call to migration of Mojang account to Microsoft account with access of Minecraft: Bedrock Edition for Windows and free cape. This allows you to access to both Java and Bedrock editions and unmigrated Mojang accounts will not be able to sign in to Minecraft.net or the Minecraft Launcher to migrate.
- Account migration last call | Minecraft
12/18/2023 - End of post-migration process - You no longer have access to your Java Edition account or Minecraft: Java Edition. Your capes and skins were tied to your previous Java Edition account and are not recoverable. Usernames will not be released until a later date.
- I Missed my Chance to Migrate. What Happens to my Account? | Minecraft Help
- Post-Migration Process FAQ | Minecraft Help

I hope this helps! Let me know if you have any further questions.

Sincerely,

Microsoft Community Moderator

Kathy A.

Hello,

I hope you are doing well other than this account issue. There are two official articles that you may not have seen yet that help most people resolve similar issues:

If you have already tried the steps listed in those articles, your best approach is to reach out directly to Mojang to get this fixed so you can go back to gaming. Here is the link to do that: Submit a request – Home (minecraft.net)

Respectfully,

Xbox Forum Moderator

Microsoft Community

Ricardo Lechuga

That's normal, you can't access the old Mojang account after the migration, you need to use the email you used to migrate the Mojang account to, in the launcher you need to select Minecraft Java and then Microsoft login and then use the email you use during the migration process

Jhonkito

Hi Ran4Cat, my name is Jhon, and will be a pleasure help you

Based on the information you have provided, you are right, you don't have to do anything to play the full Java edition of Minecraft if you migrated your Mojang account to a Microsoft account 2 years ago. Your account is now migrated and you will be able to continue playing Minecraft as you did before.

The notification you saw about account migration before September 19 was referring to Mojang accounts that had not yet been migrated. If you had not migrated your account before September 19, you would have lost access to the full Java edition of Minecraft.

So, rest assured, your account is safe and you can continue playing Minecraft as you did before.

I hope that my answer that I gave you has been useful to you, have a happy day Merry Christmas

Lost access to my Minecraft Java account after account migration.