Lost a game becus account was deleated after hacked

jirkateunz · Jul 1, 2022

Hello im George i have a qestion : my account was hacked a few months and like 2 days after my account was deleated and i lost my game minecraft i have the codes and all info from Mojang when i first got it so i playid it then i saw the message: '' Migrate to microsoft to get cape and not have account deleated '' so i did it... like 1 day after that my account was hacked with someone li####.rambler.ru the full email microsoft crossed out so idk what is that email after 2 when my account got hacked microsoft deleated my account and when i created it again i lost my minecraft account when i logged back with the same email it told me to buy minecraft. I was confuzed but soon i relize that i lost my minecraft. I was trying to contact microsoft but alwayse it is Bot or usless information that dosen't help me i still have somepurches like optifine cape or hypixel vip and still the paper with information and codes so if anyone can help me get my account back minecraft i would love it i relly miss it and i wanna remove optifine cape but i need Premium account to do that so please if anyone is microsoft mod or something like that or anything if you know what to do please please tell me if you could message me on *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** Thanks

:)

Lucas Lauer

So you will not be able to recover Minecraft, my friend. Once a Microsoft account is deleted, everything is deleted with it (games, purchases) subscriptions, everything). And nothing can be transferred from one account to another.

Just creating another account with the same email address will not make you recover these things. You can try to contact Microsoft support but they will tell you the same thing. I'm really sorry about this.

Lucas Lauer

And you had been signing in on Minecraft using your Microsoft account, right?

Lucas Lauer

And the account was hacked and deleted, then you just created the account again with the same email? Is it correct?

jirkateunz

No no no it was migrated was

Lucas Lauer

Hello, jirkateunz. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

I am sorry for what happened. In this case, your only option is to fill the recovery form. In the article below you can get detailed information on how to fill the form:

https://support.microsoft.com/en-us/account-bil...

The Microsoft recovery form is available at:

https://account.live.com/acsr

No Microsoft employee can help users recovering their accounts. They only instruct you on how to fill the recovery form. So that's the only available option for a hacked account. If when you try to fill the recovery form you receive a message that your account does not exist anymore, unfortunately you will not be able to recover your account.

If you talk to a Microsoft support advocate, he/she will tell you the same thing. They are not allowed and have no access to change anything on a user account. I hope you understand. I do not work for Microsoft and I do not have access to user accounts too.

If you have any question, please let me know. And again, I'm really sorry about this.

Lost a game becus account was deleated after hacked