Lost 4K connection after Factory Reset

Thanks for the quick response!

Just did what you said.. kinda.. ive clicked factory reset apparently 😵😭🤣 lost the lot! Right so it connected after 12% into downloading the gta update it lost connection.. but my neither mine or my misses phone lost wifi connection..

After a hard reset to factory defaults, the TV is recognised as 4K and HDR compatible (this is new). Now, games can switch from 1080p to 4K. However, the Xbox dashboard is unable to work at 4K.

I did a factory reset and deleted all data. Afterward, I paired the headset and found the problem still persists. The audio quality will reduce and then Bluetooth connection is lost. The headset reconnects after a few seconds (and the on-screen notification saying “Headset connected” appears).

A few things you could possibly try.

1. Deleting your profile and reinstalling it to the console, then setting it as your "Home Console."

2. Submitting a support request for the tech team (and hope they don't send you back here) https://support.xbox.com/en-US/contact-us

3. Or as a last ditch effort delete everything off your hard drive (or the game/games effected) and then reinstalling them.

And after verify if you are logged with the corrected account from where you bought the game, if doesnt appear in the Ready To Install bar, try search Grand Theft Auto 5 in the store through the console and see if appears available the install option.