Loss of Gamerscore/Microsoft outage

Discus and support Loss of Gamerscore/Microsoft outage in XBoX on Consoles to solve the problem; My Gamerscore is legit but one day it’s correct and the next minute I’ve lost 100,000 or more points. I was told it was due to outage but even while... Discussion in 'XBoX on Consoles' started by T00 iLL, Mar 22, 2018.

  1. T00 iLL
    T00 iLL Guest

    Loss of Gamerscore/Microsoft outage


    My Gamerscore is legit but one day it’s correct and the next minute I’ve lost 100,000 or more points. I was told it was due to outage but even while talking with Microsoft agent it changed three times. Is anyone else experiencing this
    outage/problem or having similar issues. When I look all my
    achievements are there but they say 0%. If you click on the game it shows they are completed. Any help would be appreciated.

    :)
     
    T00 iLL, Mar 22, 2018
    #1
  2. AlexTheGR8 4090
    AlexTheGR8 4090 Guest
    Loss of gamerscore

    when I logged in to my profile I noticed my gamerscore was at 29269. I had over 80000. It was fine the night before. I called support but they have no clue. Was wondering if anybody else ran into this problem. Thanks

    Also I had no infractions or anything against me.
     
    AlexTheGR8 4090, Mar 22, 2018
    #2
  3. AlexTheGR8 4090
    AlexTheGR8 4090 Guest
    Loss of gamerscore

    yep I just checked I have no infractions. Thanks again
     
    AlexTheGR8 4090, Mar 22, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Loss of Gamerscore/Microsoft outage

    It's something that's been happening a lot lately and just appears to be random. It's just a glitch that will fix itself.
     
    Smwutches, Mar 22, 2018
    #4
  5. Mister Cazador
    Mister Cazador Guest
    Greetings. Please try
    removing your profile     (please ensure you remember your account email and password before doing this step),

    power cycling     your Xbox One console and router/modem and then signing back in.

    Did that solve the issue?
     
    Mister Cazador, Mar 23, 2018
    #5
  6. T00 iLL
    T00 iLL Guest
     
    T00 iLL, Mar 24, 2018
    #6
  7. T00 iLL
    T00 iLL Guest
    hi thanks for responding! I’ve done that several times with no success. It does appear to be random but it very annoying for sure!
     
    T00 iLL, Mar 24, 2018
    #7
  8. Mister Cazador
    Mister Cazador Guest

    Loss of Gamerscore/Microsoft outage

    Ah, gotcha. As Smwutches mentioned, this is something that can occur but you should never actually lose any Gamerscore or achievements. The system should restore the display of your achievement list and total Gamerscore Loss of Gamerscore/Microsoft outage :)
     
    Mister Cazador, Nov 1, 2018
    #8
  9. T00 iLL Win User

    Loss of Gamerscore/Microsoft outage

    hi thanks for responding! I’ve done that several times with no success. It does appear to be random but it very annoying for sure!
  10. Smwutches Win User

    Loss of Gamerscore/Microsoft outage

    It's something that's been happening a lot lately and just appears to be random. It's just a glitch that will fix itself.
  11. Mister Cazador Win User

    Loss of Gamerscore/Microsoft outage

    Greetings. Please try
    removing your profile     (please ensure you remember your account email and password before doing this step),

    power cycling     your Xbox One console and router/modem and then signing back in.

    Did that solve the issue?
  12. Mister Cazador Win User

    Loss of Gamerscore/Microsoft outage

    hi thanks for responding! I’ve done that several times with no success. It does appear to be random but it very annoying for sure!
    Ah, gotcha. As Smwutches mentioned, this is something that can occur but you should never actually lose any Gamerscore or achievements. The system should restore the display of your achievement list and total Gamerscore :)
  13. T00 iLL Win User

    Loss of Gamerscore/Microsoft outage

    Greetings. Please try
    removing your profile     (please ensure you remember your account email and password before doing this step),

    power cycling     your Xbox One console and router/modem and then signing back in.

    Did that solve the issue?
Thema:

Loss of Gamerscore/Microsoft outage

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