losing picture on series X / static interruption when playing 4k/HDR video apps through...

Discus and support losing picture on series X / static interruption when playing 4k/HDR video apps through... in XBoX on Consoles to solve the problem; Is there any fix to this? I've seen users report static/hdmi handshake issues when using the streaming apps on series X. I'm definitely experiencing... Discussion in 'XBoX on Consoles' started by Hook13, Dec 31, 2021.

  1. Hook13
    Hook13 Guest

    losing picture on series X / static interruption when playing 4k/HDR video apps through...


    Is there any fix to this? I've seen users report static/hdmi handshake issues when using the streaming apps on series X. I'm definitely experiencing this, I have a new 2021 denon receiver, and a 4k projector. Using netflix/etc sometimes causes static/loss of picture/interruptions....especially when switching back and forth between games. It's very frustrating, to the point i'm not using the xbox as my dedicated media player anymore, just games. I've tried turning off auto HDR and some of the other recommendations, but seems like it really needs an update or something.

    :)
     
    Hook13, Dec 31, 2021
    #1
  2. SwordofWhedon Win User

    losing picture on series X / static interruption when playing 4k/HDR video apps through reciever

    Have you tried going directly into the TV? If so and that works, have you tried using audio return doing that?
  3. Edgecrusher93 Win User

    Sony Receiver STR-HD790

    When i connect the Xbox directly to my projector 4k HDR 60hz game play is supported and works. When I pass through the Sony receiver 4k HDR 60hz gameplay is not supported. The Xbox says going through a receiver may limit support. But, the PS4 and my gaming
    PC support 4k HDR 60hz gameplay passing through the projector. Just seems strange that the Xbox doesnt support this receiver. Makes we worried about future Series X compatibility as well...
  4. SimplyRuby Win User

    Captures not uploading in 4K HDR

    I have the xbox one x with a 4k tv it does take the 4k hdr pictures its just when they upload to my phone or twitter it looks like the sdr version and not 4k hdr
  5. ROBIN H 25 Win User

    White Flickers while watching movies/streaming? 4k UHD 60hz monitor no HDR

    I had the same / similar issue with my old 4K 60hz none HDR / HDMI 2.0 monitor when watching movies and some times in games with the Series X,

    As soon as i upgraded my monitor to a 4K 144hz monitor that has HDR / HDMI 2.1 ports, i no longer had this problem,

    I'm not sure what the problem is, but my guess is that the HDMI 2.1 port on Series X doesn't play well with HDMI 2.0 port of monitors, or it's the Series X trying to force HDR on, even if the monitor does not have / support HDR and the HDR in Series X menu's is turned off.
  6. TheDecn Win User

    Netflix: No UHD on XBOX One S

    I can verify this issue...Netflix UHD does not work on Xbox One S. I have a Vizio M55-D0 with the latest firmware enabling HD10 support. My TV is now recognized by the One S video settings as 4K HDR capable. I am able to enable HDR support and it works beautifully
    with the Blu-Ray app (Mad Max 4K Blu Ray playing 4K, 24fps, HDR as verified by the Vizio settings app). However when I start Netflix, the screen flashes, colors mute, and video fails to switch to HDR or 24fps. Netflix app is clearly broken right now for HDR.
    If I switch HDR off on the One S, Netflix app is fine, plays 4K correctly, colors are fine obviously no HDR.
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