Loose screw in series x

depends if the screws causes a short it has the potential to cause a fire. Quality control for various items from all manufacturers has fallen drastically over the past year, i would not settle for that and would want the store to replace it there and then, i would not even settle for sending to microsoft as you will get a refurb.

Thanks. Have been using the xbox since yesterday heavily just to check if any issue is reflected due to this loose screw but the box is working just fine. The fan is also silent. So my guess is that such cases are reported less because the device is not taking any performance hit due to it. So not planning to return it or sending to Microsoft for repaairs as of now. Thanks anyway. 😊

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

It won't. If at anytime the performance takes a hit, kindly send it to Microsoft for a repair/replacement. You can see details on how to do that here https://support.xbox.com/en-US/help/hardware-ne....

Thank you Jesse but believe it or not I literally got the screw out about five minutes ago by turning the Xbox upside down and gently shaking it. Took about twenty minutes though, thought it was hopeless. But thank you again Jesse, I never would have thought about sending it to Microsoft.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

First I believe if the screw is resting on one corner of the console, then it should be safe and won't cause any internal damage. However, if you'd like to get it out I'll suggest you don't do that yourself, rather send the device to Microsoft for warranty fix and they'll get it out for you. You can see instructions on that here https://support.xbox.com/en-US/help/hardware-ne....