Looks like the power supply has blown

Discus and support Looks like the power supply has blown in XBoX on Consoles to solve the problem; Hi, My son was playing his Xbox One S when he said there was a loud pop and he lost power. I have changed the fuse in the plug and tried a different... Discussion in 'XBoX on Consoles' started by SplitMercury555, Oct 17, 2017.

  1. Looks like the power supply has blown


    Hi,

    My son was playing his Xbox One S when he said there was a loud pop and he lost power. I have changed the fuse in the plug and tried a different lead but to no avail.

    I had an online chat with MS Support who offered to open a case and have me send the console back to MS for repair as it is under warranty, but this may take up to 21 days. I enquired about a more local route and was advised I couls take it to a MS centre
    for local repair.

    However, I can't find one. I thought there would be a retail store in Manchester, UK or a certified repair centre but I can't find one.

    What are my local repair options?

    Steve.

    :)
     
    SplitMercury555, Oct 17, 2017
    #1
  2. wan n only
    wan n only Guest
    Xbox one power supply or Console burned?

    i ordered a new Xbox from the US but did not check the power supply voltage before connecting it to my 240V power outlet.

    now its blown. the power supply has a burned smell. am not sure if the Xbox has also been affected. would the Xbox have survived? can i use warranty to replace power supply?

    thanks in advance
     
    wan n only, Oct 17, 2017
    #2
  3. asde
    asde Guest
    XBOX ONE POWER SUPPLY CABLE

    THE AC POWER SUPPLY IN MY COUNTRY NIGERIA HAS JUST BLOWN THE POWER SUPPLY CABLE OF MY XBOX.I PURCHASED IT ONLINE FROM BEST BUY IN THE UNITED STATES.HOW CAN I GET A REPLACEMENT AS I BELIEVE IM UNDER WARRANTY.THANKS
     
  4. SigmaTheDJ
    SigmaTheDJ Guest

    Looks like the power supply has blown

    Can you not just get the retailer to replace it? If it's under warranty, they should replace it for you.
     
    SigmaTheDJ, Oct 18, 2017
    #4
  5. MattyMidway
    MattyMidway Guest
    Before you go crazy running the console around everywhere, see if your son has a friend with a similar console and power supply. Have them bring the power supply over and test the new power supply on your sons console. Chances are the console should still
    power up if it was a power surge that only fried the "power brick". Inside that large black box on the power cord is a fuse that's there to protect the console from power surges. My power supply got fried when my house was hit by lightning and I was told
    the console was toast. I spent $45.00 on a new Official Microsoft power supply after I had a friend bring theirs by and I was back in business!

    If it's not the power brick that fried, I'd recommend sending it into Microsoft for repair as the Warranty would still be honored. If another shop that is not a certified Microsoft repair facility works on it, kiss that warranty goodbye!

    Either way, the choice is yours honestly. If you'd rather not spend money on something that is under warranty, send it out to Microsoft for repair. If you'd rather not wait the 21 days for a free repair, see if you can test another power supply out on
    your sons console. If it works, it might be a simple trip to the local gaming shop (Gamestop, Best Buy, etc) and pick up a new power supply.

    Good luck!
     
    MattyMidway, Oct 18, 2017
    #5
  6. SigmaTheDJ
    SigmaTheDJ Guest
    That would be good advice for someone with an OG Xbox One, but he has an Xbox One S which has an internal power supply.
     
    SigmaTheDJ, Oct 18, 2017
    #6
  7. I purchased from argos.co.uk and checked their website. They say in the first instance contact the supplier, which I did, but so say if it is less than 1 year they will assess it and repair but don't say how. I'll contact them in the morning.

    Steve.
     
    SplitMercury555, Oct 18, 2017
    #7
  8. Looks like the power supply has blown

    HI,

    As mentioned elsewhere on the thread this is an Xbox One S so the power supply is built in. And I have tried another lead and the same lead with a new fuse. I think it is the internal power unit which has blown.

    Thanks.

    Steve.
     
    SplitMercury555, Nov 1, 2018
    #8
  9. SigmaTheDJ Win User

    Looks like the power supply has blown

    Have them bring the power supply over and test the new power supply on your sons console.
    That would be good advice for someone with an OG Xbox One, but he has an Xbox One S which has an internal power supply.
  10. MattyMidway Win User

    Looks like the power supply has blown

    Before you go crazy running the console around everywhere, see if your son has a friend with a similar console and power supply. Have them bring the power supply over and test the new power supply on your sons console. Chances are the console should still
    power up if it was a power surge that only fried the "power brick". Inside that large black box on the power cord is a fuse that's there to protect the console from power surges. My power supply got fried when my house was hit by lightning and I was told
    the console was toast. I spent $45.00 on a new Official Microsoft power supply after I had a friend bring theirs by and I was back in business!

    If it's not the power brick that fried, I'd recommend sending it into Microsoft for repair as the Warranty would still be honored. If another shop that is not a certified Microsoft repair facility works on it, kiss that warranty goodbye!

    Either way, the choice is yours honestly. If you'd rather not spend money on something that is under warranty, send it out to Microsoft for repair. If you'd rather not wait the 21 days for a free repair, see if you can test another power supply out on
    your sons console. If it works, it might be a simple trip to the local gaming shop (Gamestop, Best Buy, etc) and pick up a new power supply.

    Good luck!
  11. SplitMercury555 Win User

    Looks like the power supply has blown

    Before you go crazy running the console around everywhere, see if your son has a friend with a similar console and power supply. Have them bring the power supply over and test the new power supply on your sons console. Chances are the console should still
    power up if it was a power surge that only fried the "power brick". Inside that large black box on the power cord is a fuse that's there to protect the console from power surges. My power supply got fried when my house was hit by lightning and I was told
    the console was toast. I spent $45.00 on a new Official Microsoft power supply after I had a friend bring theirs by and I was back in business!

    If it's not the power brick that fried, I'd recommend sending it into Microsoft for repair as the Warranty would still be honored. If another shop that is not a certified Microsoft repair facility works on it, kiss that warranty goodbye!

    Either way, the choice is yours honestly. If you'd rather not spend money on something that is under warranty, send it out to Microsoft for repair. If you'd rather not wait the 21 days for a free repair, see if you can test another power supply out on
    your sons console. If it works, it might be a simple trip to the local gaming shop (Gamestop, Best Buy, etc) and pick up a new power supply.

    Good luck!
    HI,

    As mentioned elsewhere on the thread this is an Xbox One S so the power supply is built in. And I have tried another lead and the same lead with a new fuse. I think it is the internal power unit which has blown.

    Thanks.

    Steve.
  12. SplitMercury555 Win User

    Looks like the power supply has blown

    Can you not just get the retailer to replace it? If it's under warranty, they should replace it for you.
    I purchased from argos.co.uk and checked their website. They say in the first instance contact the supplier, which I did, but so say if it is less than 1 year they will assess it and repair but don't say how. I'll contact them in the morning.

    Steve.
  13. SigmaTheDJ Win User

    Looks like the power supply has blown

    Can you not just get the retailer to replace it? If it's under warranty, they should replace it for you.
Thema:

Looks like the power supply has blown

Loading...
  1. Looks like the power supply has blown - Similar Threads - Looks power supply

  2. (Insider beta)After an update, looks offline

    in XboX Insiders
    (Insider beta)After an update, looks offline: Lately for the last few updates, when the system restarts it will appear not connected to the network even though it’s connected.Only restarting corrects the issue. Is this happening to anyone...
  3. I got banned for 2days playing multiplayer and party chats for making a looking for group post

    in XBoX Accessibility
    I got banned for 2days playing multiplayer and party chats for making a looking for group post: okay earlier today I received a 2 day Communication and gaming Ban for making a looking for group post. It was all worded cleanly no work around, No prohibited words or nothing. So I don’t...
  4. My Xbox series X is not powering on. I had a 3rd party repair store look at it and now I...

    in XBoX on Consoles
    My Xbox series X is not powering on. I had a 3rd party repair store look at it and now I...: So I have a Xbox series X I play it almost every day. One day I go to turn it on and nothing… I tried all the trouble shooting steps and still nothing… it made no sense.. now sense their is almost...
  5. Je cherche un bloc d'alimentation pour xbox 360 slim d'origine[I'm looking for a power...

    in XBoX on Consoles
    Je cherche un bloc d'alimentation pour xbox 360 slim d'origine[I'm looking for a power...: Bonjour je cherche un bloc d'alimentation pour xbox 360 slim d'origine. Ou je pourrais en avoir?J'ai regarder sur le web mais beaucoup vendent la version compatible et bruyante. Merci....
  6. whatr does the power supply on xbox one s look like and what is the dc volts ande amps does...

    in XBoX on Consoles
    whatr does the power supply on xbox one s look like and what is the dc volts ande amps does...: whatr does the power supply on xbox one s look like and what is the dc volts ande amps does it have ff6e25c7-efc7-441f-bf36-1f1b55df0c9b
  7. Looking for partner to power through Trench levels in Raid Mode

    in XBoX Games and Apps
    Looking for partner to power through Trench levels in Raid Mode: As the topic states, I am looking for a partner to power through the Trench levels of Raid Mode in order to unlock Scuba Jessica. I do not care about earning any bonuses, fully exploring the map,...
  8. Boundless Power Minecraft Server: Looking for players.

    in XBoX Games and Apps
    Boundless Power Minecraft Server: Looking for players.: Boundless Power is looking for well mannered players for their Minecraft server. There are no special requirements to participate with the server only that all players respect the rules listed....
  9. Looking for info on downloading games & power settings

    in XBoX Games and Apps
    Looking for info on downloading games & power settings: Hey guys, So I bought a new Xbox One last night (I'd had one a few months ago, but had given it away) to play the new Forza... At the store, I'd decided to hold off on purchasing the game disc...
  10. was given an xbox one but no power supply looking to get an oem microsoft power supply

    in XBoX on Consoles
    was given an xbox one but no power supply looking to get an oem microsoft power supply: was given an xbox one but no power supply looking to get an oem microsoft power supply bad reviews on third party power supply c5f8297e-4b1a-4e79-bd58-bd2668ea1686