Looking for my VIP gem credits

Discus and support Looking for my VIP gem credits in XBoX Rewards & Social to solve the problem; Please if someone could help me. I have not been receiving my VIP gems for increasing my gamer score and earning achievements. I was not given credit... Discussion in 'XBoX Rewards & Social' started by poppin soph, Mar 6, 2018.

  1. poppin soph
    poppin soph Guest

    Looking for my VIP gem credits


    Please if someone could help me. I have not been receiving my VIP gems for increasing my gamer score and earning achievements. I was not given credit for several months since the program started in October of last year. With the exception of maybe part of February
    of this year in response to my previous question to the forum. And do we have to ask every month.

    :)
     
    poppin soph, Mar 6, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Not receiving my rewards for purchases from the Microsoft store

    Are there any specific offers You're looking for credits from? In order to receive credits, your purchases would either need to be eligible for a specific offer on the site at the time, or you would need at least 1 star level in order to receive VIP rebates.

    Anniversary gems are not the same as credits. They would be added to your VIP gems as long as you claim them on the MyRewards section of the site.
     
    Smwutches, Mar 6, 2018
    #2
  3. jdawgcool
    jdawgcool Guest
    Prospector VIP Gems missing

    Hello Xbox Live Rewards Team,

    I am seeing that I can get 10 bonus my vip gems if I do the monthly surveys three months in a row, for which I have done October, November, AND December of this year and gotten credits and vip gems for all of them, EXCEPT for the 10 My VIP gem bonus. Can
    you help me with this? My gamer tag is .

    Thank you!

    Jonathan H.
     
    jdawgcool, Mar 6, 2018
    #3
  4. Smwutches Win User

    Not receiving my rewards for purchases from the Microsoft store

    Are there any specific offers You're looking for credits from? In order to receive credits, your purchases would either need to be eligible for a specific offer on the site at the time, or you would need at least 1 star level in order to receive VIP rebates.

    Anniversary gems are not the same as credits. They would be added to your VIP gems as long as you claim them on the MyRewards section of the site.
  5. Smwutches Win User

    my points

    There are challenges to receive gems for keeping gold and game pass for a certain amount of time, but there are no offers to receive credits or gems for actually purchasing them. And subscriptions do not count towards VIP.
  6. Mistress Sara Win User

    my vip gems and rewrd credits

    Hi there,

    You'll want to reach out to the Rewards group
    here     with regards to your specific account transition question.
  7. XBLRewards8 Win User

    my vip gems and rewrd credits

    Hello escapefromthis,

    Your Credits were deposited on June 16th, as recorded in your commerce page (https://commerce.microsoft.com/). You have already spent this deposit on a purchase on July 3rd. Regarding any questions about the
    conversion of your MyVIP Gems to Microsoft Rewards points, you should contact Microsoft Support via the link provided in the transition FAQ:

    Where do I go to get help, more information, or to give feedback?

    · If you have feedback about Microsoft Rewards, please send us an email at L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

    · If you need any help with your account after it transitions to a Microsoft Rewards account, contact us.

    · For additional information about the transition and your Xbox Live Rewards account, you can reach out to us on our dedicated Xbox Live Rewards support
    forum     or on Twitter @XboxLiveRewards.

    · For more information about the Microsoft Rewards program, click here.
  8. XBLRewards3 Win User

    Didn’t get my Game Pass Reward

    Hi VT3X PR0XY. This might be for Microsoft Rewards, since we don't have a 1-month game pass for 5,000 Credits. Also, you can't spend your Credits in the Xbox Live Rewards program as they are converted to your local currency. You can spend My VIP Gems though,
    5,000 Gems for a 12-month game pass.
Thema:

Looking for my VIP gem credits

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