Looking for groups needs to be fixed

Hi, I'm Kim, an Independent Advisor and I’m happy to help you today.

Let’s try some steps to isolate the issue. Kindly sign in at account.live.com/reputationcheck.

Add your phone number, and then select Send code.

Get the code from the text message sent to your phone, enter it on the webpage, and select Submit.



On your Xbox, press and hold the Xbox button on your controller, select Restart console > Restart, and then sign back in.

Note If you’re on a PC or mobile device, sign out of the Xbox app, and then sign back in.

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Please try setting up manual DNS settings and see if that sorts out the group post issue.

1. Please go to Settings > Network > Advanced Settings > DNS settings >> manual

2. Primary DNS: 208.67.222.222

3. Secondary DNS: 208.67.220.220

Solution 3: Please try setting up a mobile hotspot connection using your phone, then connect the console to the hotspot connection. Try using the group post feature and see if it works.

Please fix this.

Looking for group posts are meant for just that. Looking for groups to play with. Anything else other than that in an LFG post (such as advertising, etc) isnt allowed.

Hello KHI Simpo,

We appreciate you for bringing this up to Xbox Forum.

It seems like that you have issues playing multiplayer game with friends on World Star Wars. As per description, you got an error message.

Let us check on this together and sort this out to assist your concern. However, before we proceed, we would like to ask few questions about it.

1. What platform are you playing (Xbox Console, PC or phone)?
   
2. Was this working before?
   
3. Recent activity or changes made before the issue appeared?
   
4. What troubleshooting steps have you done so far?
   
5. Do you mind sending a screenshot of the exact error message?
   

These above questions would help us provide the necessary information. Once we have gathered all the information, we will formulate the viable solution to help you with your case.

We are looking forward to your response.

We will be glad to follow up and help you.



Sincerely,



Moderator

Microsoft Community

Hi KHI Simpo 🅻 🅴 🅶 🅴 🅽 🅳,,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)






Thank you for your understanding.



Kind regards,



Moderator

Microsoft Community