Long question so I hope you understand.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Ben

Sorry to hear that, usually that happens every time you want to make security changes in your account.

This is to verify your identity and avoid a possible account hack.

Are you not able to see in that window something like "I can't do that" or "I can't use that phone number right now"? (Or similar)

I understand you perfectly Nathan G, I know how frustrating it can be to wait so long to play. Let's hope this is resolved as soon as possible.

Proof that other people are having this problem:

https://answers.microsoft.com/thread/6e7bf503-e9ed-4a2b-8987-3000ca2f543b

I hope you understand, if you have any other questions let me know. I will be attentive to continue helping you!

Best regards,
Courtney.

That is true and not cheating. Clicking in the left stick is the input for 'sprinting' in many games. As long as you have pushed in on the left stick and pushed the thumbstick forward, you will sprint in the game.

Hope this helps!

If this isn't the answer you were looking for, please clarify your question so that we may better understand. Thanks!

Hi, my name is Annanda, thank you for your question and reaching out.

The long wait times are due to the high traffic of players playing and using XCloud, okay? I understand how frustrating it is to wait when you want to play.

I want you to know that Microsoft is aware of those long queue times and is working ******* it. I cannot guarantee when this will get better, but it is really being worked on, so what we can do for now is wait and keep playing as possible until this is solved, okay?

I hope you understand.

Happy Holidays.

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

Best Regards, Annanda.

Hi there! This is Ronnie, an independent adviser.

Nice to meet you and I hope you are having a great day!

I understand you have a question about a saved data after the reset.

Actually, if you are going to do a reset on the console, you should still be able to get back your data on all your games because they are already stored to the cloud storage as long as you are online before that.

They usually sync back to the game once you try and access them.

Hope that answers your question.