Logitech g920 Game issues

xXWarPigXATx · Aug 12, 2023

Just bought the logitech g920. I'm having issues, It calibrates and I'm able to navigate the xbox menu. But when I start a game it doesn't recognize it as a controller. It doesn't allow me to press A. I've gone through the steps of making sure my xbox, controller, and steering wheel are up to date. I've restarted xbox, I haven't reseted the Xbox yet. But I've seen an issue where 2phargone was going through similar experience. Have yall solved the problem? What can I do to get it to work? It says xbox compatible on box.

:)

RichieB_

Hi Diamond6925,

Greetings!

Thank you for publishing in Microsoft Community.

We understand that you are experiencing issues with your Logitech G920 not working on your PC when playing Xbox Cloud. I'm here to help you with this concern.

Firstly, I would like to ask a few questions to better understand the issue. Are you able to use the Logitech G920 on your PC for other games or applications? Have you tried using a different controller on Xbox Cloud to see if the issue persists?

Assuming that the issue is only with Xbox Cloud, here are some troubleshooting steps that you can try:

1. Ensure that your Logitech G920 is properly connected to your PC. Check the USB cable and make sure it is securely plugged in.

2. Check if the Logitech G920 is recognized by your PC. You can do this by going to the Device Manager on your PC. Look for the Logitech G920 under the "Human Interface Devices" section. If it is not listed, try unplugging and plugging it back in.

3. Make sure that your Logitech G920 is set as the default controller on your PC. You can do this by going to the "Devices and Printers" section in the Control Panel. Right-click on the Logitech G920 and select "Set as Default Device".

4. Check if there are any updates available for your Logitech G920. You can do this by going to the Logitech website and downloading the latest drivers and firmware for your device.

5. If the issue persists, try using a different controller on Xbox Cloud to see if the issue is with the Logitech G920 or with Xbox Cloud itself.

6. Lastly, you can try to test your Logitech G920 to another device to see if its working. This is for us to be able to isolate the issue if its on the Logitech or not.

Learn more: Troubleshooting G920 for power/connection Issues - Xbox – Logitech Support + Download

Cheers,

Microsoft Community Moderator

gazzmc

Same issue. Logitech g920 on Xbox one

XBF Ihssane Z

Would you please try connecting the Logitech G920 to another device, if the issue still persists it must be a hardware issue in the Logitech G920. However, if it's working with other devices, I recommend performing a reset to your console Xbox Support.

AsteroidCow5212

Hello I have a Logitech G920. I am also using the Logitech pedals and shifter, no aftermarket parts. I do have other games like Forza which don't have any issues regarding the wheel.

DelphicPhoenix

Hiya,

Yeah its a Logitech G920.

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