Logitech C922 camera isolated issues from within “Capture & Share”

Discus and support Logitech C922 camera isolated issues from within “Capture & Share” in XBoX on Consoles to solve the problem; Xbox OS does not reliably initiate Logitech C922 camera for use. Issue isolated to ‘Live Streaming’ initiated from within the ‘Capture & Share’ tab.... Discussion in 'XBoX on Consoles' started by Kyle_G1, Mar 29, 2023.

  1. Kyle_G1
    Kyle_G1 Guest

    Logitech C922 camera isolated issues from within “Capture & Share”


    Xbox OS does not reliably initiate Logitech C922 camera for use.

    Issue isolated to ‘Live Streaming’ initiated from within the ‘Capture & Share’ tab. Does not appear to affect use of camera on other areas of Xbox.

    - system level OS recognizes that camera is connected, allows user to turn camera ‘on’ under Capture & Share > Live Streaming > Camera Options.

    - camera works perfectly under Skype and in repeatable scenarios.

    -unplugging camera alone and doing a full shutdown of Xbox > booting Xbox > connecting camera and attempting streaming again does not correct issue.

    -The only fix is to unplug the Xbox(Series X in my situation). (Although this is not a guaranteed remedy)

    So, each time I want to use the camera for live streaming, I have to unplug the Xbox itself, before powering on.

    -perhaps a USB protocol issue

    -Something as simple as a bug with the menu for Live Streaming not triggering the camera to turn on?

    Again, each time, the C922 camera works perfectly within Skype app for Xbox.

    This is definitely info to pass on to the engineers for correction.



    Thank you for your time and help.

    Kyle

    Please see previous similar inquiry and responses at link below for more information.

    https://answers.microsoft.com/en-us...ing-with/63a6af3a-35d5-4554-bf4f-5cbf20a5438a

    :)
     
    Kyle_G1, Mar 29, 2023
    #1
  2. Kyle_G1 Win User

    Logitech C922 camera isolated issues from within “Capture & Share”

    Thanks very much, Georges C. I will follow up on your advice.

    Best,

    Kyle
  3. Georges C. Win User

    Logitech C922 camera isolated issues from within “Capture & Share”

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Kyle_G1, , as you may know the community is public and unfortunately as independent consultants we are unable to provide this type of feedback to Microsoft.

    The ideal in this case would be to use the link below to provide a feedback to Microsoft

    Provide feedback to Team Xbox

    https://support.xbox.com/en-US/help/account-pro...
  4. Natpars Win User

    Webcam Xbox Series X

    I finally took the Logitech C922 Pro because the Logitech StreamCam I wanted to make a bad return for the Series X and is in USB-C. While the C922 is a reference.
  5. NeoDan123 Win User

    Need a webcam

    Alot of my friends that streams uses the Logitech C922. Its a great webcam and they have no issues with it.
  6. Dadwhite Win User

    xbox one and Web cam compatibility for streaming

    Yes you can use almost any webcam. I'm in the preview program and I have both the Logitech C920 and C922 but I know there are other that someone else tested, I just can't find the site that list the other cameras
Thema:

Logitech C922 camera isolated issues from within “Capture & Share”

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