Login XBox App Windows 10 not possible - AND - XBox App drive selection () Unknown available

Hi L4c3rd4,

first of all, thank you for your help!

The Identy-Provider ist installed and the system is also up-to-date.

BUT I can't believe, that it will be necassary to restore a working Windows 10 - just because the xbox app has a login problem and a hard drive detection problem?

Is this really the only solution?

I could also provide more information about my setup.



One more piece of information, I have a dual boot setup with 2x Windows 10 Pro and Linux - can this play a role?

Thank you in advance!

Klaus.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Klaus, how are you today? Hope you're well.

Since you did all the procedures involving the reset, repair and reinstallation of the app including the gaming services, check first if your PC's OS is up to date, and also check if you have the xbox identity provider installed:

https://www.microsoft.com/en-us/p/xbox-identity...

The next step, is indeed to restore your windows.

If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

You're welcome, Klaus.

Well, I don't think this will play a role in the issue in question, at least, it's not supposed to.

But I do think it's worth trying the restore procedure at least to test it.

Hello @Alp Eren SUKAS!

Check this link for a possible solution: Troubleshoot gameplay issues on a Windows 10 device | Xbox Support and Troubleshoot game installations on a Windows 10 device | Xbox Support

it will initially use your windows login credentials, if these are different then you would need to login with the correct account, if your app is not working reset it or check the windows store for app updates.