locked out of my minecraft account

Hello there, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I'm sorry to hear that your account has been compromised.
In situations like these, the recommended action is trying to recover the account by using the Microsoft interactive guide below:

https://support.microsoft.com/account-billing/h...

Lastly, and as a reminder, please notice that no one at Microsoft can change account details or send password reset links to you, this is for security policies.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Regarding the Minecraft account, only Minecraft support will be able to help you with this.

If you need to recover a Microsoft account, this link contains instructions on how to do this.

https://support.microsoft.com/en-us/account-bil...

Hi John, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I truly am sorry to hear that.

Have you tried to fill out the recover account form?

Please, use this link:

https://account.live.com/acsr

Let me know if it works!

Hey mate, sorry to hear about your troubles. Do you still have access to the email account tied to your Xbox Live profile? If so, there might be chance of changing your password and regaining access. If not, and you no longer have access to the email address,
know the password, or know your security question, there isn't a whole lotta hope in getting access to your account. Auto Renew isn't a contract, and you're welcome to cancel it at any time. You won't be able to get a refund for time already purchased, but
contacting PayPal and asking them to stop the automatic payments is probably your best option and there shouldn't be any repercussions from Xbox, aside from no longer being able to access Gold features, although it sounds like you haven't been able to regardless.

well i believe the email was deleted along time ago or i just have no idea what it is. the policy is flawed because i have ways of identifying myself as the account holder but they would rather have me tell them an email that hasn't been used in years or
might not exist anymore. i have had many problems in the past with xbox and its always been confusing nonsense that could have been easily settled if there wasn't so much bureaucracy involved. so i believe im going to get rid of my xbox and start over with
playstation. half of my friends have done it because they were fed up with microsoft and have had no complaints since. so microsoft you just lost another customer.