Locked out of my Minecraft account, help!

Discus and support Locked out of my Minecraft account, help! in XBoX Games and Apps to solve the problem; I was logged out of my Minecraft Java account on MacOS. My password will not work and when I attempt to reset my password no reset password email is... Discussion in 'XBoX Games and Apps' started by freyshavacado, Nov 23, 2021.

  1. freyshavacado
    freyshavacado Guest

    Locked out of my Minecraft account, help!


    I was logged out of my Minecraft Java account on MacOS. My password will not work and when I attempt to reset my password no reset password email is being sent to the primary email associated with my account. I've checked the backup email and nothing is in that mailbox either.

    Minecraft's Help has not been helpful and continues to send me a form email back with links to reset my password (which doesn't work) and to support.xbox.com. It's been several weeks and there is no direct chat with Mojang or Minecreaft to troubleshoot in real-time and Mojang's Twitter Support account does not accept Direct Messages. Please tell me someone has some helpful tips for me.

    :)
     
    freyshavacado, Nov 23, 2021
    #1
  2. SammyVS Win User

    Locked out of my Minecraft account, help!

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Regarding the Minecraft account, only Minecraft support will be able to help you with this.

    If you need to recover a Microsoft account, this link contains instructions on how to do this.

    https://support.microsoft.com/en-us/account-bil...
  3. WattyNuela Win User

    locked out of my minecraft account

    Hello there, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

    Not a Microsoft employee.

    I'm sorry to hear that your account has been compromised.
    In situations like these, the recommended action is trying to recover the account by using the Microsoft interactive guide below:

    https://support.microsoft.com/account-billing/h...

    Lastly, and as a reminder, please notice that no one at Microsoft can change account details or send password reset links to you, this is for security policies.
  4. NmmesWey Win User

    Help!, I'm locked out of my account

    I logged in to play minecraft with a friend, but no servers showed up. I went to edit the security setting to ask daddy microsoft if ive been a good enough boy to play the game I paid for. It wont even let me in.

    This is why I dont buy anything from the microsoft store, this is the first and last. You took my money and told me to get bent. I want this fixed by tomorrow or a full refund.
  5. Rostom L Win User

    EA account that never existed

  6. Rodrigo Oliver Win User

    Locked out of Microsoft/Minecraft account

    Hi John, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I truly am sorry to hear that.

    Have you tried to fill out the recover account form?

    Please, use this link:

    https://account.live.com/acsr

    Let me know if it works!
Thema:

Locked out of my Minecraft account, help!

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