Locked out of my microsoft account.

Discus and support Locked out of my microsoft account. in XBoX Accessibility to solve the problem; My microsoft account has been locked by my son using the xbox. I know the password but dont have the same telephone number. as I have not got the same... Discussion in 'XBoX Accessibility' started by Smith Natalie, May 31, 2023.

  1. Locked out of my microsoft account.


    My microsoft account has been locked by my son using the xbox. I know the password but dont have the same telephone number. as I have not got the same phone number. I have tried 20 times or more ro re set using the form and it keeps telling me I am wrong. I need to speak with someone

    :)
     
    Smith Natalie, May 31, 2023
    #1
  2. ꓢꓱꓧꓕꓯ Win User

    Microsoft: locked out of my account

    I assume that Loveablex0x0 isn't the GT you want to log in with otherwise you wouldn't have posted here. But if you contact Xbox Live by phone and prove to them with the console's S/N the GT is on along with your name, phone number, and street address then
    they can replace your email address with another for that GT to log in again. The number is 1-800 4MY-XBOX You are able to do this my friend factory reset and sold his old Xbox 360 back in the day because he wanted a PS3 but then got married, had a kid and
    bought a new Xbox One so he asked me if I remembered his old Xbox GT that I still had on my friends list since he got that new console not just for his kid. He didn't remember the email address for that GT though because it was back in the day you could use
    a yahoo account for a GT unlike today. You'll just have to bug Xbox Live by phone until they change it for you.
  3. DeniqL Win User

    Locked out of my microsoft account.

  4. XBF Leo G Win User

    Microsoft Account Locked Out

    Hello Hadi Kaddouh,

    Thank you for posting on the Xbox forums. We understand that you are unable to access your Microsoft account due to a lock that has been placed on the account for suspicious activity. Microsoft has a support article which explains more about why

    accounts get locked
    and how to unlock the account. This article relates to the same message that was posted in your image. Go ahead and try some of the solutions in the article, and be sure to let us know the results!
  5. MisterFizzle Win User

    Microsoft Account - Locked Out

    Glad to hear you got things sorted out Preloom.

    Locking this thread per your request.
  6. eZ Nostalgia Win User

    Microsoft Account - Locked Out

    Also, I had about 4k microsoft points. Before the change.

    (Yes, it's been that long, about 6 months, and Microsoft won't contact me back)
Thema:

Locked out of my microsoft account.

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