LOCKED OUT OF MY MICROSOFT ACCOUNT FOR NO REASON

FIXED

It was an accidental ban. nothing suspicious was going on, nor did I break any rules.

Thank you Georges C. for the help

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Merry Christmas.

Hello Led, when it says you were blocked from your Microsoft account did you receive any ban or suspension from Enforcement or was it really an account block by Microsoft?

If it was anything to do with Enforcement, as this forum is public viewing and unfortunately as independent consultants we do not have access there is some data or your account, we cannot specify the actual reason or verify precisely what the reason for your suspension or ban or remove your ban and suspension.

Below I leave links that can inform better about the Enforcement

Types of Xbox enforcement actions

https://support.xbox.com/en-us/help/family-onli...

Xbox device suspensions and bans

https://support.xbox.com/en-us/help/family-onli...

Unfortunately in cases like this not even Xbox support can help you and not all types of suspensions or bans are available for an appeal.

If it was something related to blocking your account, follow the procedures below.

Blocked account

If your account has been blocked

https://support.microsoft.com/en-us/account-bil...

Fill out the form below to have Microsoft review why your account was disabled?

https://www.microsoft.com/en-us/concern/Account...

Im redoing the process and recquires me to add a phone number to send a code. I put in my number and says that the verification method isnt working and should try other methods, but doesnt give me the options.

Hello, Earl. I’m Arturo, a community user like you, and I’ll be glad to provide assistance with your inquiry today.

IMPORTANT: Please don't share personal information, including email addresses, phone numbers, gamertags, etc.

As community users like you, we are not able to enter, check information, or unlock the account for you, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, could I know if you're able to log in the account or do you mean that your email or password are rejected when attempting to log in.

In case you're able to log in, do you mean that you see a message that says that your account has been locked for breaking Microsoft terms & conditions?

However, if you meant to say that the email and password are rejected during the login process, could I know if you tried to log in but using instead a previously linked phone number?

I look forward to hearing from you.

Regards,

Arturo.

Hello, Earl. Thanks for taking the time to reply. Please note that in case you were creating Microsoft accounts to just join the Game Pass trial, this is likely the reason it was locked. However, I can assure that because you're the only one who knows if you were doing this or something else. So, I just want to mention that to lock an account, Microsoft always investigates before issuing a lock.

If you think nothing wrong was made, and in case you didn't try, you may want to fill out the Account Reinstatement form:
https://www.microsoft.com/en-us/concern/AccountReinstatement?SilentAuth=1&wa=wsignin1.0

In case the form is the one telling you the inconvenience regarding verifying your phone number, you can try entering a different one, and in case the issue persists, you may want to try filling out the form again in 48 hours.