Locked Out of Microsoft/Minecraft account

Discus and support Locked Out of Microsoft/Minecraft account in XBoX Accessibility to solve the problem; I'm not sure how but I believe my password program botched my password change and now I'm locked out of my account. I've tried recovery "forgot my... Discussion in 'XBoX Accessibility' started by JehJason, Feb 11, 2025.

  1. JehJason
    JehJason Guest

    Locked Out of Microsoft/Minecraft account


    I'm not sure how but I believe my password program botched my password change and now I'm locked out of my account.

    I've tried recovery "forgot my password" but it doesn't send a code anymore



    I've tried the Sign-in Helper.....no help

    I've tried the account recovery form but it continuously says the information I'm providing is incorrect.

    This account is a secondary I created for help...so please help Locked Out of Microsoft/Minecraft account :)

    -Jason

    :)
     
    JehJason, Feb 11, 2025
    #1
  2. Rodrigo Oliver Win User

    Locked out of Microsoft/Minecraft account

    Hi John, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I truly am sorry to hear that.

    Have you tried to fill out the recover account form?

    Please, use this link:

    https://account.live.com/acsr

    Let me know if it works!
  3. XBF Leo G Win User

    Microsoft Account Locked Out

    Hello Hadi Kaddouh,

    Thank you for posting on the Xbox forums. We understand that you are unable to access your Microsoft account due to a lock that has been placed on the account for suspicious activity. Microsoft has a support article which explains more about why

    accounts get locked
    and how to unlock the account. This article relates to the same message that was posted in your image. Go ahead and try some of the solutions in the article, and be sure to let us know the results!
  4. MisterFizzle Win User

    Microsoft Account - Locked Out

    Glad to hear you got things sorted out Preloom.

    Locking this thread per your request.
  5. eZ Nostalgia Win User

    Microsoft Account - Locked Out

    Also, I had about 4k microsoft points. Before the change.

    (Yes, it's been that long, about 6 months, and Microsoft won't contact me back)
  6. LostInMicrosoft_200 Win User

    Locked out of Microsoft Account

    Yes I did, and they told me there is not a phone number for the Microsoft online security team. I just feel like I’m running in circles trying to figure out how to get in touch with someone to unlock this account. I was hoping that someone in the community forum might be able to help direct me or perhaps someone from the Microsoft security team monitors these forums to help get in touch with someone.
Thema:

Locked Out of Microsoft/Minecraft account

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