Locked out my account need a password reset. Number number associated with it I no longer use

Hello Saweh, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you lost access to your Microsoft account. When we lost access to our accounts and the recovery form doesn't work, we can try to recover it following other recommendations which are available in this related article:
https://answers.microsoft.com/en-us/outlook_com...

As a reminder please notice that no one at Microsoft can view or change the account details for you, this is for security policies

I cant do either. You need the account access to be able to login to unlock. If I could do that this issue would be resolved. The account was not locked because of me or anything I did. Problem still lies in the fact that the number acossiated with the account is the wrong number and the AI wont allow a proper password reset due yo someone else hacking/locking me out of my account. I know my password. This helps nothing.

Hello I have Ben trying to get into my account for about half of a year now my account was locked out but it isn’t anymore and I don’t know my password and I can reset it because it sends it to a random phone number or a phone number I don’t have anymore but on my Xbox I have the account I’m trying to get into but when I try to reset password it still sends it to a unknown phone number so I can get into the account but I can’t reset the password is there still anyway I can reset my password or am I just stuck with the unknown one I have now

Also I am scared to guess my password to many times and lock my account out again

Yes, it is possible to recover a Roblox account even if you are logged in to your Xbox. However, recovering your Roblox account is independent of your Xbox account, and you will need to use the recovery methods that Roblox provides.

Recovering your Roblox account:

1. Reset password:

If you remember your username, you can go to the Roblox login page and click on "Forgot password?" or "Recover account."

2. Email or phone verification:

If you have an email or phone number associated with your account, you can use this method to reset your password.

3. Roblox support:

If you do not have access to an email or phone number associated with your account, you can contact Roblox support at roblox.com/support.

4. Xbox and Roblox Account:

If you have linked your Roblox account to your Xbox account (Gamertag), you will need to use your Roblox account password to log in, even if you are logged in on Xbox.

5. Recover your account via Xbox:

If you have access to your Xbox console, you can try logging into Roblox via the Xbox app and resetting your password there, or try recovering your account using an associated email or phone number if you have access to those details.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

If you are unable to sign in to your account because you no longer have access to the authenticator or phone number that is associated with it, there are a few steps you can try to regain access:

If you still have access to the email address associated with your account, try resetting your password. This should allow you to sign in to your account and update your authentication methods.

If you are unable to reset your password, or if you no longer have access to the email address associated with your account, you may need to contact the support team for the service you are trying to access. They may be able to verify your identity and help you regain access to your account.

I hope this helps!