Locked out for months... 2FA codes sent my Microsoft now working.

Hello, my name is Oskayra, I am a gamer like you.

From your description, the problem appears to be that the verification code you receive from Microsoft is invalid. This could be due to a number of factors, such as:

1) An error in the Microsoft verification system.

2) A problem with your Internet connection.

3) A problem with your device.

First of all, you could try doing the following:

1) Check your Internet connection.

2) restart your device.

3) use a different device.

If the problem persists, I suggest you contact Microsoft support at the link below. They will be able to verify your identity and help you securely reset your account.
https://support.microsoft.com/

I hope and if it has helped you, if you have any other problems, do not hesitate to contact me.

Hello, my name is Oskayra, I am a gamer like you. From your description, the problem appears to be that the verification code you receive from Microsoft is invalid. This could be due to a number of factors, such as: 1) An error in the Microsoft verification system. 2) A problem with your Internet connection. 3) A problem with your device. First of all, you could try doing the following: 1) Check your Internet connection. 2) restart your device. 3) use a different device. If the problem persists, I suggest you contact Microsoft support at the link below. They will be able to verify your identity and help you securely reset your account. https://support.microsoft.com/ I hope and if it has helped you, if you have any other problems, do not hesitate to contact me.

Thanks for your response. I have tried for months... with the same results. I have used different devices, on different networks, at different times and nothing works. The link you sent asks you to either log-in, or reset your password. I cannot do either. That's exactly the problem.

I know how frustrating it can be when this happens. Let's say that the only alternative you have at this moment is to submit the account recovery form, since I have also been through this situation and I can give you some recommendations:

The first thing is to enter information that the account has, in case a phone number or card has been deleted, you should simply omit that information and not add it to the form. That said, you can enter the following link:

https://account.live.com/acsr

Please note that Support cannot help recover accounts, but in that case, if you want to contact them and talk in a live chat for more detailed information, you can access the following link.

Support: https://support.xbox.com/contact-us/

Remember that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

Let me know if you have any other questions or if this information was useful to you, remember that your answer is very important and I will be willing to continue helping you.

Source: https://answers.microsoft.com/thread/f9c44b8a-3651-408a-9c26-bb3e03f6022c

Thank you for being so kind and I wish you good luck.

Sincerely,
oskayra

Thank you... I tried this link:

https://account.live.com/acsr

I successfully went through all the steps, put in the serial number for my Xbox, put in my DOB, put in my phone number, put in my CC info that I used to purchase things with, etc. I got an email back saying that because I turned on 2FA, I cannot use that method.

And you're saying Support cannot recovery my account either? What am I supposed to do.

Did you have 2fa on? It’s going to be difficult to get it back

I did, I need a code sent to my email and the code from the Microsoft Authenticator app to reset my password. I can do the code from the app but I’m not getting a code sent to my email, I’ve done this many times before but it’s not working now.