Locked due to suspicious activity

Discus and support Locked due to suspicious activity in XBoX Accessibility to solve the problem; Migrating my minecraft mojang account to microsoft (mod removed) but it said the microsoft account was locked due to suspicious activity. I jumped... Discussion in 'XBoX Accessibility' started by frognik, Mar 28, 2022.

  1. frognik
    frognik Guest

    Locked due to suspicious activity


    Migrating my minecraft mojang account to microsoft (mod removed) but it said the microsoft account was locked due to suspicious activity.

    I jumped through the hoops of getting it unlocked again and looked up the activity logs and there was nothing in there that wasn't my IP address.

    Who are you trying to fool?

    :)
     
    frognik, Mar 28, 2022
    #1
  2. ClausReich Win User

    Locked due to suspicious activity

    Hello Frognik! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

    I'm very sorry for what happened to you! There is a chance that Microsoft's services considered your signing in suspicious, and to protect your account, it was locked. Usually, if that happens and you don't know why, the most recommended step is to contact the Microsoft Support directly, where they can inform you of what's going on and why that has happened.
  3. Stephanie Dequito Win User

    Microsoft account locked due to suspicious activities

    Hi there! I'm more than happy to help you out!

    I understand that you have tried to unlock your account and also reached out to Microsoft Support, yet it didn't work. Don't worry, please proceed to submit your account reinstatement form request to unlock your Microsoft account:

    https://www.microsoft.com/en-us/concern/AccountReinstatement

    After submitting your request, you may receive an update from them via email within 24 - 72 hours.

    Kind regards,
    Stephanie
  4. Ricardo Lechuga Win User

    Microsoft store locked due to suspicious activities

    Hi Pedro.cunha97! My name is Ricardo an independent advisor ready to help you with this situation!

    Account lock should be resolved by doing this process

    https://support.microsoft.com/en-us/account-bil...

    If that's not your case could you please share a screenshot of the message you see to have more details, remember to not include personal data
  5. Drak0z Win User

    Unable to add any payment option via the web. Was able to add paypal via Xbox, now another error message.

    As promised, feedback when it works. I was on hold for about an hour before I got connected to a help desk employee, but the chap on the other end of the line was very helpful and was able to see that my account indeed had a lock on it due to suspicious
    activities. This lock has been removed, and I'm already happily gaming online :D
  6. HasanKhan999 Win User

    Can't buy a gold subscription

    You're card has been flagged due to suspicious activity, you may call Xbox to get it unflagged.
Thema:

Locked due to suspicious activity

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