: Lock down account

Contact xbox support and ask for an unauthorized access caae

Keep in mind noone will have access while they investigate and lock the account

Given the current crisis it could take time

Change your email and password

If you wanted to have an adult gamer tag you would just need to start another microsoft account as you have assigned your sons to yours and every gamer tag requires and email to sign in and most games will not let you play without signing in. I'm unaware
of any special exception. Due to the fact that you do have a child on your account I believe it would be in your best interest to separate the two even if it allows you to link them. In the case that your kid is able to gain access into the adult account and
run rampid through the store with the purchasing of the V bucks and what not.

Probably cause that account is stolen and locked down amigo.

Aye, How I am gonna speak to them while I am in china and they are over the us? please dont tell me that is the only way