Loading screen freeze when i plug in G923 wheel into xbox one

Alex_G923 · Oct 25, 2022

so basically as i said when i try to load up a game when my G923 steering wheel is plugged the game will stay on the loading screen forever and wont allow me to turn of the xbox one with the controller. if the game does not require the steering wheel i can play it but as soon as i try to play a game that requires my steering wheel it does not load the game in. also if the steering wheel is not plugged into the xbox and i try to load in a game it works perfectly.

what can i do to fix this?

:)

Dérek Augusto

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Alex, It seems that after a recent system update, some users are reporting this.

And really, no method until the moment that we tested, solved this error, leading to believe that an analysis by the engineering team will be necessary.

Therefore, I advise you to report the bug directly to the team, please.

1. Press and hold the Xbox button and select Report a problem.

2. Select Report New Issue.

3. Choose the most appropriate category and subcategory.

4. Select your preferred method to complete your report

I remain at your disposal if you have any further questions.

Scrunty Nut

I'm having the same trouble as well! I've used my G923 on my Xbox one every week this year and every night so far this week with no issues whatsoever. Tonight I get on it and there's horrible lag when pressing the Xbox button, when loading games, when playing games.

F1 2022 took ages to load up, when I finally got on track the steering didn't work and the throttle was stuck on max.

I've just loaded up Forza Horizon 5 and the sound is very slow and choppy, the voice actors sound like they are talking into a fan, and the steering cuts in and out.

As soon as I disconnect the wheel it goes instantly back to normal.

Plugging the wheel into my PC shows no signs that the wheel is at fault.

Has there been a recent Xbox one update that could have caused this? I leave my Xbox on standby so I rarely notice when an update happens.

Will P_099

I have the logitech g923. But when I unplug the wheel it still gets the same problem.

Steve Isakson1

I have the same problem, Logitech G923 wheel

TenHawkeyeMan

Same problem here. When I disconnect the Logitech Steering wheel all is fine withe the controller.

When I connect the wheel it does a normal calibration and than everything blocks.

I got a new set within my warranty because they first believed it was the wheel itself.

But with the new Logitech G923 steering wheel still the same issue.

So it must be the last Microsoft Xbox One update

Loading screen freeze when i plug in G923 wheel into xbox one