Live TV is very buggy for me - please help

I've reported these bugs to the Bingo team and they are working to get these resolved. As Bingo is a "soft launch" in Canada only, it is similar to what other companies do with beta tests- so they can get all the bugs and problems resolved.

Still never got my gold card rewards, lost out on 120ish keys, check my gamertag for reference.

I can reproduce the lack of refreshing tickets everytime, launch game, use your tickets, alt tab out of game or go to desktop, go back to game 20 minutes later, no new tickets unless you force close game with alt f4. The bingo issue is strange, you have
a bingo, you hit bingo, and it just says a big X with 10 second timer. The other day I couldn't complete a single game in brazil room, would never give you any EXP at the end of the match.

Can you give me some more information about these errors?

When you say it doesn't recognize your Bingo, does it just lag after you press the Bingo button?

I will check on the Gold card rewards and see if there's an issue on our end with it. I tried to reproduce the lack of refreshing tickets while running in the background but I wasn't able to do it. Are you running a lot of other programs or...?

it might be because you have 2 different profile pics on your gamertag

Hi Phantom Jon Jnr, sometimes it takes time for Xbox.com and the Xbox servers to sync properly to update your account information. Also the problem may be occurring because your profile has two different types of gamer pictures. Your 'Gamer Picture' and
your 'Personal Picture'. Your 'Personal Picture' is what you and your friends see and your 'Gamer Picture' is what everyone else sees, that may be your issue. I hope this was helpful.