Live gold bloqueado por falta de pago [Translation - Live gold blocked for non-payment]

Cambie mi tarjeta de débito, pero tengo crédito en mi cuenta de Xbox y no me deja pagar la suscripción de live gold ni el game pass, como puedo pagar estas suscripciones con mi crédito en Microsoft?

___________________________

[Translation - I changed my debit card, but I have credit in my Xbox account and it doesn't let me pay for the live gold subscription or the game pass, how can I pay for these subscriptions with my credit at Microsoft?]

You will need to call in for this and or pay off the bill

hola buen dia

lamentavlemente el saldo que debes tendras que pagarlo con tarjeta, y si no lo pagas no podras comprar gold ni pass ni nada hasta que pagues lo q debes

suerte

saludos

Translation:

Hi good day

Unfortunately, the balance you must pay by credit card, and if you do not pay you can not buy gold or pass or anything until you pay what you owe

luck

regards

You can buy gold by using account money but when you dont pay and need to pay back to renew again
you wont be able to pay with account money you will need a credit card.

Hi there Gerry,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with a subscription on a Microsoft Account.


For any billing or subscription issues, I recommend to contact Customer Support for further assistance.

Give this a try and let us know the results.

Y los siguientes pagos aplicarlos al crédito de Microsoft?