live accounts got the wrong age.

Ponciask8er · Jan 7, 2014

Basically the age on my xbox live account is wrong. I got the console when it came out and had live on the old xbox which didnt ask for your d.o.b carried over and had gold ever since. But because ea games uses your live account age it says im too young
to play online. My live account is an adult admin account? I want to see what d.o.b they have for me and to change it because I don't want all my gamescore to go. Has anybody else had this problem?

:)

INSSAN3 BULLETZ · Jan 7, 2014

Contact info problem

well i just got nhl 11 and tried to play online but it said i was too young. apparently when i set up my live account i set my birth date wrong. How can i change my age to make it my actual age (how do i access this)

rob and josh · Jan 7, 2014

wrong age on xbox live

hi guys, i entered the wrong age for my son when i set up his xbox live account and now he is unable to play certain games online. is there any way of changint the age on his account?? cheers.

ngocphi · Jan 7, 2014

You can't once set the age of an account can never be changed till it reaches the age of maturity

So if you set it at the latest possible if I remember correctly that was 1999 or 2 something you will have to wait till it reaches 18

If it has reached the age of maturity it will have promote child account to adult account under account management

Changing the email nor the age of an windows live I'd will change this

ngocphi

You can't once set the age of an account can never be changed till it reaches the age of maturity

So if you set it at the latest possible if I remember correctly that was 1999 or 2 something you will have to wait till it reaches 18

If it has reached the age of maturity it will have promote child account to adult account under account management

Changing the email nor the age of an windows live I'd will change this

Jonny306

Hello Taylor

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your inquiry/ concern.

Im sorry but once you confirm the birth date is correct and finalize the creation, there is no way to change that.

HassanB

You wouldn't be getting this error unless you entered the wrong DOB when you first registered your Xbox LIVE account. You need to be at least 13 years of age or older (your account age that is) to access EA's Online servers.

Smwutches

EA has age restrictions in place. If the age of the account is set wrong and it's under 13, then it won't allow you to play. There's no way to change the age on an account.

Mister Plop

I got the same "age" problem on fifa11, my xbox-live age is 16... It has to do with your EA-account age (same with me) and I do not know how to change it. I have an EA-account on my pc but does our xbox's use the same account?

live accounts got the wrong age.