linking and unliking activision account from xbox

I resolved the situation.

You need to unlink xbox account from activision.

1 - Go to https://s.activision.com/activision/profile

2 - Unlink the Xbox account.

3 - Access the warzone on the console and log in with the activision account.

4 - You will be asked to perform the link.

5 - I link the two accounts.

6 - Problem solved.

Hi and thanks for reaching Xbox gamer's community. My name is Josef.
Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.
I'll be happy to assist you out today.

Is your Microsoft account the one that’s saying you have a teen account Esteban?

Hello Diego,

Sorry to hear you're having trouble linking accounts. Are you trying to link your Activision account to your Xbox/Microsoft account on the Activision website? Did you already try using a different browser?

How about trying it in-game? Launch your BO6 or Warzone, make sure that you're currently signed in to the Xbox app using the new Microsoft account. When it loads, it will ask you to sign in your Activision account and you can link it from there.

I will be awaiting your response.

Regards,

Belle

once an account is linked to the activision cod account it cannot be changed for 12 months, you can only unlink via your cod account over at activision as microsoft have no access and cannot even see this info.

activision made the account changes lock in for 12 months each time to stop abuse of the system.

once the 12 months has passed then you can unlink the xbox account from the cod account, activision support will not override this lockout period either, there is absolutely nothing microsoft can do in regards to the cod account linking.

Hi Aj, I’m an Xbox expert and fellow gamer here to help.

When you unlink your Xbox account from your old Activision account, your game progress, purchases, and challenges stay tied to that original Activision account. Linking your Xbox account to a new Activision account will not transfer any progress or purchases; it will start fresh.

Activision keeps all game data linked to the Activision account, not the Xbox account. So unlinking and relinking won’t move your progress.

Since Activision support mainly works through tickets, you can submit a request here for help with your account:

https://www.activision.com/support/contact-us

I recommend trying to recover access to your old Activision account or using their recovery options if possible.

Please let me know if you need any further assistance. Looking forward to your response.