Linked PlayStation account bug

jason c_1068 · Feb 3, 2023

Hello whenever I try logging into my Microsoft account in Minecraft on my PS4 it says my account is already linked to a PlayStation account which is impossible because I’ve never linked it to a PlayStation account

:)

Georges C.

Hello again, you can contact Xbox support through the link below, but they will give you the same information I gave you about "Consent" because the process of linking and unlinking accounts is the responsibility of the account owner.

jason c_1068

The problem is I’ve never linked a PlayStation account to my Microsoft account

jason c_1068

Yes I’ve Tried contacting PlayStation about this and they replied with saying that I should ask Microsoft for help

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Jason, by clicking on the link below and logging in with your account you can check which developers and services are linked to your account.

Microsoft Consent

https://microsoft.com/consent

If Sony does not appear, the ideal would be to contact Sony/Plastation support so that they can help you with procedures on the console.

Playstation Support

https://www.playstation.com/en-us/support/

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Jamie

Usually that message appears when you had an account linked to your PSN account.
And right now unlink a Microsoft account from a PSN account is not possible.

Is stated in the link below:
https://help.minecraft.net/hc/en-us/articles/36...

"WARNING Once a Microsoft account has been linked to a PlayStation:registered: account, neither the Microsoft account nor the PlayStation:tm: Network account can be associated with a different account. 

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation:registered: accounts can only be re-linked to the original account."

If you're more than sure that you're using the correct account / you never linked an account previously
You can reach Mojang support to see if something can be done from their side
https://help.minecraft.net/hc/en-us/requests/new

Linked PlayStation account bug