Linked accounts stopped working

Discus and support Linked accounts stopped working in XBoX Accessibility to solve the problem; Hi. I bought a new Xbox S for my son to replace his 7 year old Xbox. My other son also has an Xbox and the accounts are linked so that I can buy a game... Discussion in 'XBoX Accessibility' started by Alistair Duff, Sep 16, 2023.

  1. Linked accounts stopped working


    Hi. I bought a new Xbox S for my son to replace his 7 year old Xbox. My other son also has an Xbox and the accounts are linked so that I can buy a game and they can both play it on their own profile when signed in. Since I set up the new Xbox only one of them can play at a time. I tried contacting Microsoft direct but it just says "we cannot chat or call about this" and when I call the number i found on Google it says go online then hangs up. Can anyone help?

    :)
     
    Alistair Duff, Sep 16, 2023
    #1
  2. Alistair Duff Win User

    Linked accounts stopped working

    Hi,

    Thanks for replying. I have read the link and still don't understand how to fix this.

    It seems to suggest that because I have changed the Home Xbox I can no longer share games (we have given away the old Xbox), meaning I'll need to pay for 2x Game Passes and buy every game twice?
  3. Gerardo CG Win User

    Linked accounts stopped working

    Hi there, my name is Gerardo and I'll be happy to help.

    The only way to share games between different accounts within the same household is by utilizing the Home Xbox function. You can find more detailed information about this feature by visiting the following link:

    https://support.xbox.com/help/hardware-network/console/my-home-xbox

    In summary, if, for instance, you wish for your son to be able to play games purchased by your other son account with their own account, you must log in with the account that made the game purchases on the console and set the Home Xbox with that account. This way, all the console accounts will have access to the licenses associated with the account that made the game purchases. I understand that this might be a bit confusing, but you can find comprehensive information about it in the link I shared with you.

    I hope this helps, and if you have any further questions, please don't hesitate to ask.
  4. Porschesgt10 Win User

    Xbox companion Win 10 not authenticating the app between PC and Xbox

    Are both the xbox and app on the same account also if you have multiple laptops linked up it can sometimes stops it working.
  5. Tezzarrific Win User

    Will an Alias Email change to my gamertag email Help Me with a Ban?

    Entire reason for account linking is to stop ban avoidance. the account is linked not the email address.
  6. and that's a fact Win User

    linked accounts not working for twitch

    I'm not. I go to settings > account > linked accounts. from there I press to link twitch, enter my details, just to see a permanent load screen.
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Linked accounts stopped working

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