Lifelong Xbox Fan

Discus and support Lifelong Xbox Fan in XBoX Accessibility to solve the problem; I have always used Xbox since the original despite only being 19. I have been a strong advocate over the years and remained loyal to the brand. That... Discussion in 'XBoX Accessibility' started by JordanJostar, Aug 9, 2019.

  1. JordanJostar
    JordanJostar Guest

    Lifelong Xbox Fan


    I have always used Xbox since the original despite only being 19. I have been a strong advocate over the years and remained loyal to the brand.

    That said, too often do I get error codes due to Microsoft servers being down, this has begun to become a weekly occurrence. I understand problems arise, but it should never be this frequent.

    I have contacted Xbox support several times and on several separate occasions just to be hung up on before I can get any information. Additionally, moderators lock and delete threads of others experiencing the same problem. Xbox support literally shuts down
    all 'support' functions at the only times they are actually needed, and this is a slap in the face of all who willingly use their products and advocate for them such as myself.

    For all of the thousands of dollars I have worked for and put into Xbox, these should not be problems. There is never any care for the customer besides fixing problem that was caused by the company (which should be a given) and even this is not communicated
    well.

    If Microsoft actually wants Xbox Scarlet to sell and not be a flop like Xbox one, they better fix their problems with support and functionality which is a whole separate story. I know that if these problems are not fixed, the days of buying Xbox products
    is over for me which is sad considering I have spent the majority of my life with this console type.

    Most importantly, don't hang up on your customer. That should be a given but I was hung up on several times with out receiving any information or speaking to anyone. For all I have invested, it seems like Xbox could care less about me or any others in my
    same boat.

    :)
     
    JordanJostar, Aug 9, 2019
    #1
  2. Sir Lancealot83 Win User

    Lifelong Xbox Fan

    Hello Jordan.

    As a life long xbox user myself i understand your frustration. I know what its like to come home after a hard day and not be able to relax or blow off steam via video games. I use that day for other stuff. Maybe board games and such. As far as issues go
    and your experience with mircosoft support. Feel free to post any questions you have here on the forums. There are hundreds of volunteer xbox ambassadors to help in any way possible. Take care.
  3. ScottTHEscammeR Win User

    Lifelong Xbox Fan

    I apologize. Good news is the service is back up and running.
  4. Miles_ Win User

    Lifelong Xbox Fan

    I think most time these error don't effect playing games.

    For instance, today's service issue only impact TV and Movies.
  5. kev edin Win User

    Lifelong Xbox Fan

    It to be fair is normally a good service, granted its happening more often? And it can be a pain but They do there best things fail and are not i our or there control.

    šŸ‘
  6. Geth Win User

    Lifelong Xbox Fan

    It must be localized.

    I think this is only the 2nd time I've been affected by it this year.
Thema:

Lifelong Xbox Fan

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