License issues and download issues.

Discus and support License issues and download issues. in XBoX on Consoles to solve the problem; Good day to all. I hope everyone reading this post is well. Here I go: 1) XBOX 360 : I have purchased movies from the XBOX store ( 360 Elite and 360... Discussion in 'XBoX on Consoles' started by NDX360, Dec 20, 2020.

  1. NDX360
    NDX360 Guest

    License issues and download issues.


    Good day to all. I hope everyone reading this post is well. Here I go:

    1) XBOX 360 : I have purchased movies from the XBOX store ( 360 Elite and 360 slim ) and later the Microsoft store ( 360 slim ) . I had them downloaded/saved on the consoles hard drive, after a console update it wiped the
    hard drive of my movies saved, and now I cannot download again because of a license error. I have reached to Microsoft experts 4 times since September 14th of 2020 and they cannot give me a real reason as to why this is happening, we have done all troubleshooting
    with no resolution at all.

    2) XBOX ONE X: I purchased a movie from the Movies & TV application and does not give an option to download, also all the other movies from my account does not give an option to download. The 360 games that are compatible does
    not have an option to save on the hard drive.

    My question is; Microsoft when are you going to help us XBOX users with these issues ?

    :)
     
    NDX360, Dec 20, 2020
    #1
  2. willardnigma Win User

    Fable III download problem.

    it's not satellite, just my bandwidth is being consumed at the moment due to other things. No it is not satellite. And a slow speed shouldn't cause a bug in the marketplace, just a longer time to retrieve and download things.

    This is a licensing bug, not a bandwidth issue.

    This is a licensing bug, not a bandwidth issue.

    This is a licensing bug, not a bandwidth issue.

    This is a licensing bug, not a bandwidth issue.

    This is a licensing bug, not a bandwidth issue.

    I am able to download other games and play online just fine, yet my license for fable 3 specificly is non-existant despite previous redemption.
  3. Boombaa Win User

    License issue

    You're right, so that means once the license transfer process from the site is done, all other profiles must transfer their own licences and re-download their own download history, but this is not mentioned anywhere.
  4. eG x Thee Elf Win User

    License Issues

    The restriction on license transfers is to prevent individuals from performing marketplace theft by transferring licenses to a friend's console and then the owner playing the game on their console while on Live. Typically you would not need to do a license
    transfer within a year unless you transitioned through 3 consoles. If console A broke and you bought console B you could transfer the licenses to console B, then re-download the games, then console B would be good to go on or offline. Even if console A didn't
    break you wouldn't have to perform the license transfer as long as you are using console B while connected to Live with the profile that made the original purchase. You can try contacting Microsoft
    Phone Support     but unless you can convince them otherwise due to your situation they will likely tell you that you need to wait out the time period.
  5. Smwutches Win User

    LIcense issues

    It sounds like everything was originally downloaded on your brother's account which is why everything works for him. Have you done a license transfer through his account?
  6. eviltedi Win User

    issue with license

    This is not just restricted to preview players, I'm not in the programme, and it's not just certain games, all of the season passes I own are affected, I have been in chat 4 times, hard reset, remove and recover profile, factory reset the console, reset
    the my home xbox, nothing works. Need to get in touch AGAIN today, it's absolutely ridiculous.
Thema:

License issues and download issues.

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