LG C1 and C2: Console Booting to Incorrect Resolution 640x480

No, unfortunately, one cannot speak of clarity in this case, because I have experienced the exact opposite case.

I own the LG C1 and the LG C2, and the handshake problems have NEVER occurred in over a year of use on the C1! Instead, however, they keep coming back with the C2 on the same Xbox Series X console. When switching this console back to the C1, the same picture again, NEVER! LG C1 and LG C2 both support Dolby Vision (for gaming). Before testing the LG C2 with one / my Series X, I had never heard of the handshake issue with Dolby Vision. Besides, the LG C2 works very well, but the Dolby Vision handshake in games can hardly be tested on other devices, because the PS5 does not support this feature and other devices are at least unknown to me.

The lg c1 is specifically a 4k 120hz tv I put it to match the resolution and also matched the resolution on my older tv also. It doesn’t seem to matter the video settings. Are there specific settings I should try?

Skeleton: X:118 Y:40 Z:-180 (C2) 5ST,5W,2BU,1C,1I

X:-234 Y:28 Z:17 (C1) 2ST,4W,2BU1SA,1C

X:-195 Y:31 Z:-36 (C2) 3ST,5BU,1C,5W

X:-146 Y:16 Z:22 (C2) 8G,5I,7ST,1BR,1BU,2SA

X:-16 Y:25 Z:-307 (C2) 3ST,4I,4C,1W,1BU,1R

X:-393 Y:22 Z:-400 (C2) 10ST,5I,4W,2BU,4G,1C

X:-324 Y:40 Z:-138 (C1) 4ST,4R,1G,2BU,1BR

X:-362 Y:58 Z:321 (C1) 2BR,2G,2I,2ST,3W

X:-11 Y:14 Z:342 (C1) 4G,2W,3R,1BU,1SA

X:29 Y:16 Z:296 (C1) 5G,2ST,1BU,1I,1C

X:404 Y:21 Z:102 (C2) 4BR,8ST,3BU,5G,1R,1C,2I

X:356 Y:15 Z:210 (C1) 2SA,3C,4G,4I

X:248 Y:34 Z:6 (C2) 3BU,2BR,1C,1ST,3W,2G,1I

X:230 Y:13 Z:-31 (C2) 5R,3G,3BR,4ST,2C,2W,1SA

X:-132 Y:74 Z:241 (C2) 2BU,3C,2W,4G,7ST,2I,3R (can walk right in on surface)

X:233 Y:39 Z:56 (C1) 1BR,1SA,1BU,4ST,3W

X:-226 Y:20 Z:-175 (C1) 6ST,2G,3W

My new Xbox came an hour ago. Happy to report no low resolution issues on this console.

Including my new Xbox, my brother's Xbox and my ps5 that's now 3 consoles that have no resolution issues connected to my LG C2.

Do you still think it's the TV motherboard that needs replacing??

It does appear to be the original first edition Xbox series x that has the fault.

No wonder LG aren't so eager to do this.

We appreciate for raising this concern to us KillerKidC. If what SwordofWhedon recommended will not work, I suggest sending feedback to our Xbox team at Provide feedback to Team Xbox | Xbox Support. You may also share this feedback to LG support.