Lets go xbox tech support

It doesn't let me request a refund of the product.

I guess I'll just go try to speak with xbox tech support and get it resolved.

Thanks.

I'd get a Switch anyway, its a great console. I spent ten hours over the weekend playing Dragon Quest Builders, and it was only a demo

The support here is provided by other Xbox users, not by Xbox Support.

You can contact Xbox Support here -
https://support.xbox.com/contact-us

If you're in the states you can call them at 800-469-9269

They can help troubleshoot the Xbox but it not a phone number for a replacement.

If they determine there's an issue with the Xbox console that needs repair, they can assist with creating a repair order for your console.

Hi SpeepledGhecko56,



Thank you for reaching out to us! To get a call back from tech Support, follow these easy steps
below:



As
provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select
See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more.

Good luck!

Felix

Xbox forums support

Where did you buy the console from?

The Xbox One X was only released in November, so take it back or return it to where you bought it from and get them to replace it.

It is the people you bought it from responsibility to replace faulty hardware, not Microsoft (unless of course you bought it from the Microsoft store but then you'd need to be contacting them and not Xbox Support).