Lazy coders won't stop n word use on Microsoft

Hello jason kelly4,

I understand your frustration and I apologize for the inconvenience you are experiencing. I appreciate your effort to keep our community safe and respectful. However, posting a link in a reply is not the best way to report these issues. You need to use the official report abuse form that is available on our website.

See: Submit a report on the Xbox app | Xbox Support



As for the issue with your mute, I can see that you have received a temporary suspension for violating our code of conduct. You have used some offensive language that is not acceptable on our services. We do not tolerate any kind of discrimination, harassment or hate speech on our platform. We value diversity and inclusion and we want everyone to feel welcome and respected. Therefore, we have to enforce some rules and consequences for those who break them.

Please see: Xbox enforcement action FAQ | Xbox Support



If you want to submit an appeal you may follow the guide on the link below

How to submit a case review | Xbox Support

I would like to inform you that our support boundaries are limited to what we can do or recommend on our end. Thus, forums and customer support (including phone and chat support teams) are unable to assist you with any suspensions or enforcement actions, as we have a dedicated team for this.

Thank you for your cooperation and understanding. If you have any other questions or concerns, please let me know. I'm here to help.

I understand I'm talking to some one in the USA. But like I said I would like to talk to some one an show you the proof I have uploaded to your services to show you have the names of the hacking account's modded acc because I uploaded it but have been muted for 48 hours after having to deal with abuse off these accounts I report it nothing happens I get mass reported because my brain works I can beat hacks an glitches because U learn how to play I didn't install soft wear because my thumbs don't work. They work fine look at my account I have been muted 3 times in 4 years twice in the last 2 weeks because your report system is broken. Let's fix it together I have giving you video proof on your own service's.

Hello jason kelly4,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you've had a negative experience on Xbox Live. Microsoft takes reports of inappropriate behavior very seriously and has strict policies in place to ensure a safe and enjoyable gaming experience for all users. If you encounter any behavior that violates these policies, please report it immediately using the in-game reporting tools or by contacting Xbox Live support. Microsoft will investigate all reports and take appropriate action against any users found to be in violation of the policies. Thank you for bringing this to our attention, and we will continue to work to improve our services and ensure a positive gaming experience for all users.

Please see:

Submit a report on the Xbox app | Xbox Support

Know the difference between trash talk and harassment | Xbox Support

I told you the link don't work here so how can I use them I'm showing people public your company will let minorities get bully an having anything racist related to there race insult by white people on your services an all you want to do is sit there giving me link I have already tried to use. How about you tell everyone you sit there sending links that they already have free access to I told you if you don't want to do it public you have my email address I have been getting up early just reply. Like I said I'm going to message that person in 2 days if I get a reply everyone will see you want money that's it that person thought he was bullying a kid on Xbox your services an was happy about it untill I started to try an I won the 1v1 on GTA that's why I got that message. Why can I get muted for swear words an yet you let racist play all day you let them make 300 fake account on each Xbox. Remember your at work your boss will see this if you keep dragging your feet help me or stop wasting my time. Have a nice day

Let me tell you again so tomorrow when you pretend your doing your job your boss an come back an reread our conversation. This is my post for the community not yours your not doing your job in my opinion your giving me link I have already tried to use they don't work I told you that in two replies about your last you didn't read what I'm saying so how can you help me in any way if you won't show me the respect to read what I'm typing about. You choose to respond to my post I didn't ask you remember this is a community post I made it I am ain't swearing. Yes I fully admit I broke your rules an I swore in a message but you can see my account good the same night I got muted how many people added me account after realising what I was doing you have access look I didn't add any of them people I was beating the bullies with hacks an glitches an letting them enjoy the game I got muted. I'm smart enough to report some one ok after I do your services send me a notification saying sorry we couldn't take any action when the guy calls me a n word you do nothing I report it you do nothing I swear once after being mass reported for years look at my account I have been muted once on read dead 2 in 2020-2021 nothing since then untill two weeks ago when I started seeing grow men bully kids on your services. Harassing women till the point they think I have to just leave the sever it won't end. That's why I broke the rules that's what a father dose when he sees kids in trouble or women not watch it happen or provide a service where you let it happen.