Launcher and Minecraft.net both showing I don't own Minecraft Java

Discus and support Launcher and Minecraft.net both showing I don't own Minecraft Java in XBoX Games and Apps to solve the problem; Hi, I purchased Minecraft Java Edition in May 2019 with my Mojang account and then migrated to Microsoft about a month later. I played for a while but... Discussion in 'XBoX Games and Apps' started by lalt22, Nov 22, 2022.

  1. lalt22
    lalt22 Guest

    Launcher and Minecraft.net both showing I don't own Minecraft Java


    Hi, I purchased Minecraft Java Edition in May 2019 with my Mojang account and then migrated to Microsoft about a month later. I played for a while but took a long break, but when I tried playing on a new computer with my Microsoft account, it only showed the Play Demo option.

    I then checked the minecraft.net page and it says I only own the Bedrock edition but not the Java one. However, I have my receipt from Mojang from 2019 for my purchase of the Java Edition. I've also tried logging in and out of the launcher and my PC, which made no difference.

    I'm a little frustrated by this and would love to have this resolved, thanks.

    :)
     
    lalt22, Nov 22, 2022
    #1
  2. Georges C. Win User

    Launcher and Minecraft.net both showing I don't own Minecraft Java

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello lalt22, there may have been a problem when migrating your Mojang account to Microsoft, ideally in this case would be to contact Mojang support so they can help you.

    https://help.minecraft.net/hc/en-us/requests/ne...
  3. Lucas Lauer Win User

    Mojang Account Migration

    Not sure why your Java username is showing as already taken, but since the Minecraft website shows that you own Java, this is probably just an issue with the Launcher syncing data.

    Would you please try to reinstall Minecraft Java and the Minecraft Launcher too?
  4. Jack Selvile Win User

    Minecraft: java edition disappeared from my microsoft account and on mincraft.net as if never purchased.

    Hello Thank you for a fast reply!
    Xbox user interface confused me since I never had to use it before. Minecraft: Java Edition (and more) is in fact in my library there!
    I suspect the problem might be with changing "Java edition" to "Java And Bedrock" on Minecraft.net but i don't know.

    The problem itself is with "We were unable to verify what products you own. Please check your internet connection." in the Minecraft Launcher. I do not know how this verification is done so i don't even know who to contact.
  5. Pomcake Win User

    Migrated Mojang account to Microsoft account issue.

    Yes, the migration completed successfully. It showed me the confirmation message and everything. My skin is even transported to the Microsoft account, and I can log in with it both in Mojang site (It no longer lets me log in with the Mojang account, only with Microsoft account), and the launcher. But it says I don't own Minecraft java Edition, and only lets me play demo.
  6. Fab Apex Win User

    i purchase the minecraft and how he is saying to repurchase it how to fix it

    sorry but it now work the minecraft.net and minecraft launcher both of them thar play button is showing to buy button how to fix it and the minrcraft support tell me to contact you please help me?
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Launcher and Minecraft.net both showing I don't own Minecraft Java

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