Latest Xbox one update and issues with games being installed

indafunkyhouse · May 17, 2020

Hi

Hoepfully someone can help

My console updated last night and when I turned it on today all my games had gone from my external hard drives. I managed to get one game downloaded, COD Modern warefare but I am unable to download the data packs they will not download.

I have also tried to download other games I own digitally such as Onimusha and Doom Eternal and these will also not download, the store just gives "error" which is not exactly helpful.

I have hard reset the console a number of times in order to get the games to download but they will not. I have tried at least 20 other games I own and not a single one of them will download.

Any ideas? The support page states no issues on the Xbox one, yet there appears to be.

Thanks

:)

Tomesso

Hi there,

Have you tried plugging in your external HDD to a different USB port?

Daft Badger

Sorry,somehow I missed the part where you said you left the preview despite it being in huge letters lol.

This is from the preview forums:

Hey everyone,

We've received reports from users that games purchased on their latest Xbox One update Preview console will not launch or install on other Xbox One consoles, or on their console after it has been un-enrolled from Preview.

This behavior is called out in the known issues for the latest Xbox One update:

Thanks for helping us test the latest Xbox One update! We’re eager to show off the new features and experiences we’ve been working on. We’ve noted below a few important things to be aware of before you jump in.

Certain content (games, apps, DLC) purchased in the new Store may only be available on consoles enrolled in the latest Preview update. This means…

Games purchased on a console running the latest Preview update can only be played on that console or other consoles running the latest Preview update.
Games purchased via Xbox.com can be played on any console.
Games purchased on a console running the previous update can be played on any console.

When the latest Xbox One update is released to the public, this issue will be resolved and all games, apps, and DLC purchased on the Preview console will install and launch as normal on any Xbox One console.

Cam1492

is your windows 10 on the latest update? go to settings and click on updates and see if you are on the latest one. if its prompting an update it could fix your issue for installing the beta.

GMAN990

Ok but that error relates to the update not being installed correctly can you try this to try to clear the update

www.unofficialguidetolive.co.uk/.../221-how-to-reinstall-the-latest-xbox-dashboard-update

Isyrok

Downloaded the latest XBO update and both games installed with no issues whatsoever

Latest Xbox one update and issues with games being installed