LATEST BUILD #17704-RS JIGSAW WILL NOT WORK - HEY, I PAID FOR PREMIUM - NOW FIX IT!

JohnMaruszak · Jun 28, 2018

SAME AS 10 DAYS AGO WITH LATEST BUILD #17704-RS

TROUBLE. Have run WSRESET several times and still the Jigsaw launches a splash screen only. Game does not continue to open / launch and there is no way to play game or daily events after upgrade to build 17692.rs in windows 10

:)

TidyBuffalo808 · Jun 28, 2018

issues with my premium subscription

It is sad indeed I paid for my premium in Feb of this yr and the premium has worked till the latest update of the insider build now I cant get premium status. Microsoft has not answered since the update or provided any support.

hammertex · Jun 28, 2018

Jigsaw splash screen only - no playable game after upgrade to build 17692.rs in windows 10

upgrade to 17704 did not help with jigsaw. I can run solitaire for a while after wsreset, but it always seems to revert after a period of time

MissMoJoRisen · Jun 28, 2018

Mine works but I have lost all my puzzles I bought.

MarcyWill · Nov 2, 2018

Continuous problems. We paid for the game, please fix it.

hammertex

upgrade to 17704 did not help with jigsaw. I can run solitaire for a while after wsreset, but it always seems to revert after a period of time

StuartATrueRed

If you purchased premium for Microsoft Jigsaw, The premium only applies to the game and the operating system you were on to purchase it. Premium is for one device only. You have to purchase premium again for your new PC if you want to play it on there.

More info on here

https://microsoftcasualgames.zendes...-have-a-subscription-but-I-m-still-seeing-ads-

Euderma

I too have this problems, started a day or two ago. Problem exists on both my W10 desktop and W10 Surface Pro 3 PC. I have the Premium version for $9.99/year. Uninstalled on both machines and cannot re-install on either machine, Download starts and when
license is acquired the same error message show up again. Hey Microsoft, time to fix this. I have downloaded Jigsaw Premium Puzzle from the store until the XBox Jigsaw gest fixed. If not fixed soon, forget this MS game, very disappointing as it is not the
first time I have issues with this MS Jigsaw puzzle game.

xCpt Kenpachix

I believe it is fixed now (with the latest build I got today), anyone elses issue fixed too?

dfredebs

Likewise…I just don't want to lose the puzzles that I've purchased, or the gold coins that bought them. With a Premium Subscription paid too…anybody else frustrated that Microsoft hasn't/won't help???

LATEST BUILD #17704-RS JIGSAW WILL NOT WORK - HEY, I PAID FOR PREMIUM - NOW FIX IT!