Latency on Xbox 150ms to 270ms. Less than 40ms everywhere else.

I am getting the same thing when running the remote play tests. Latency is constantly above 150ms, even though latency to Google servers is less than 11ms.

I have a 100mbps down and 40mbps up connection, testing when nothing else is using bandwidth on my network. Xbox hardwired to gigabit ethernet. Even tried directly to my fibre NTU and still can't get the latency to be less than 150ms to Xbox servers, but to other internet servers, it's less than 20ms consistently.

The really odd thing with latency is it ALWAYS reports 156ms as the latency to Xbox servers for me, it never varies from 156ms to Xbox servers. This is extremely unusual, and I suspect false, as latency changes constantly within a few milliseconds. So I'd expect to see it vary a few milliseconds each time. This has to be a Microsoft / XBox server issue as I am not getting anywhere near even 50ms latency to Google or Cloudflare servers.

@DUTTY - I have no idea how you ever got 13ms on the MS network connection details but rest assured there's nothing wrong with your ISP or your connection. 150ms is the norm for UK.

I'm not sure why support are giving you the run around - but they haven't lied. The 150ms latency is just for connecting to whatever server they use for the network test - it doesn't necessarily mean that all network related connections have a 150ms latency.


To be honest there is no way of knowing what the true latency is with regards to UI serving MS servers (unless you stick some sort of packet listener on your network).

All I know is that even though the MS network test states latency of 150ms+ when I play Titanfall it shows as 25ms (and that's the most important thing).

I'm from India and I too experience the same issue. I've run speed tests with results showing very less latency while xbox shows i have 150ms.. Does the answer marked in this thread work? (I'm away right now so i cant check it myself)

The fault only seems to be with your connection. My latency is, and always has been approx. 150ms. It pings a US server. This is normal.

I've never had any noticeable latency issues with multiplayer games.

I don't get how you make the leap from an issue with your connection to now affecting every Xbox One owner in the UK?

You've made 3 separate threads about this now and nobody else has these issues. I think we can assume the problem is only with your connection.

@Satsumo, yes thru the xbox but when it first came out I was getting 13ms now 150ms, Microsoft do say that 150ms is normal but I can't game on that and it wasn't what I was receiving when first playing, they have changed it and sent me on a wild goose chase
with my ISP, troubleshooting everything when all alone they knew there was a fault or a server decommissioned, they have lied to me and not told anyone in the uk that this is going to be the standard of latency, not only that, they have allowed everyone to
purchase top connections with their ISP's and it actually makes no differance because they control your latency thru the xbox not your ISP