Late Deposit

Discus and support Late Deposit in XBoX Rewards & Social to solve the problem; I've had over 5,000 credits in my XBL account since 12/06, yet they didnt deposit. Evwn the button to request a deposit is gone. I'm a little upset... Discussion in 'XBoX Rewards & Social' started by nastyice26, Dec 19, 2016.

  1. nastyice26
    nastyice26 Guest

    Late Deposit


    I've had over 5,000 credits in my XBL account since 12/06, yet they didnt deposit. Evwn the button to request a deposit is gone. I'm a little upset because there games on sale I really wanted to buy. So my question is, what gives?

    :)
     
    nastyice26, Dec 19, 2016
    #1
  2. LATE Deposit

    Hi I asked for a deposit of 1500 points for the 28/05/2018,now we are the 30th still haven't had my deposit done.
     
    ArcaneEar469557, Dec 19, 2016
    #2
  3. r0oMe3o0
    r0oMe3o0 Guest
    Late Deposit

    Hi, I request 5,750 rewards points at the beginning of June but until today I haven´t received it yet. Please, I know that isn´t to much but I don´t want to lose it XD
     
    r0oMe3o0, Dec 19, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Late Deposit

    They would be scheduled to deposit on the 29th. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th they are deposited by the 30th. If you get to 5,000 between
    the 15th and 30th they are deposited by the 25th of the next month.

    The request deposit button is only available when you have at least 1,000 credits pending but less than 5,000. It's just so you can have credits deposited before needing 5,000 pending first.
     
    Smwutches, Dec 19, 2016
    #4
  5. nastyice26
    nastyice26 Guest
     
    nastyice26, Nov 3, 2018
    #5
  6. nastyice26 Win User

    Late Deposit

    They would be scheduled to deposit on the 29th. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th they are deposited by the 30th. If you get to 5,000 between
    the 15th and 30th they are deposited by the 25th of the next month.

    The request deposit button is only available when you have at least 1,000 credits pending but less than 5,000. It's just so you can have credits deposited before needing 5,000 pending first.

    Makes sense. Thank you!
  7. Smwutches Win User

    Late Deposit

    They would be scheduled to deposit on the 29th. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th they are deposited by the 30th. If you get to 5,000 between
    the 15th and 30th they are deposited by the 25th of the next month.

    The request deposit button is only available when you have at least 1,000 credits pending but less than 5,000. It's just so you can have credits deposited before needing 5,000 pending first.
  8. XBLRewards8 Win User

    LATE Deposit

    Hello ArcaneEar469557,

    Since you do not have a Microsoft Payment Account for us to deposit currency into, we cannot complete a deposit. We can only deposit into Microsoft Payment Accounts. We cannot deposit into other payment accounts like Credit Cards or PayPal accounts. This
    is mentioned in the FAQ:

    How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?

    In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
    you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.
  9. XBLRewards8 Win User

    Late credits deposit

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page. You can also see your deposit as currency from the Microsoft Commerce page. Please note that due to the large volume of deposits,
    your deposit will occur around the 15th, including up to a few days before or after that date. This was deposited on the 18th.
  10. XBLRewards8 Win User

    rewards points not deposting

    Hello PittsburghKings,

    Since you were scheduled automatically for a deposit too late to be included in the mid-month deposit, your deposit was scheduled for the end of month deposit.
Thema:

Late Deposit

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