Last year my account was canceled for no reason, and I lost all of my rewards so I started ...

Discus and support Last year my account was canceled for no reason, and I lost all of my rewards so I started ... in XBoX Rewards & Social to solve the problem; I have been a rewards member since the program first started. I have been with xbox for over 11 years, since the beginning. I had a lot of points and... Discussion in 'XBoX Rewards & Social' started by RobertGosses, Mar 9, 2017.

  1. RobertGosses
    RobertGosses Guest

    Last year my account was canceled for no reason, and I lost all of my rewards so I started ...


    I have been a rewards member since the program first started. I have been with xbox for over 11 years, since the beginning. I had a lot of points and was high up on the star tier. In 03/2016 I went on to check my rewards, but my account had been canceled.
    I called up and spoke with a representative, and I was told there was nothing they could do. Now I see people are having that same problem.

    I posted a support problem yesterday due to my star tier not being increased, and I haven't received my vip star rank credits in over 3 months. I want my tier fixed, and my points awarded to me. I can't believe there is only a forum and not a live
    rep to speak with. Now I see people are having their accounts deleted also. You have access to all of my xbox and Microsoft purchases through my account purchase history. I want my account completely fixed, from the beginning. If you read my previous post,
    you will see I am one of xbox's biggest customers. I want my account fixed from years ago, and my star tier (cash back) to be properly updated.

    In my previous post, I explained that I have four xbox live gold accounts, 2 xbox ones and 2 xbox one S. I have four Xboxes all together. I have every accessory, and I buy just about every game that comes out. Not only do I buy a ton of games, I buy
    multiple copies of the games my family and I want to play together.

    All I ask is that you fix my rewards account. I spend a lot of money on xbox and Microsoft products. I want my rewards account updated since I was first a member, which was the first day the rewards accounts came into existence. I deserve this for
    being a dedicated customer for over eleven years.

    :)
     
    RobertGosses, Mar 9, 2017
    #1
  2. LEESTLANE
    LEESTLANE Guest
    Xbox live rewards progress not showing up

    Hello

    My xbox live rewards progress is not showing up Last year my account was canceled for no reason, and I lost all of my rewards so I started ... :(.

    I managed to complete some surveys of the past months, still I get no credits also I started and finished a game with all achievements and still theres no rewards for my progress..

    My account is no longer from Australia, I changed the region to Ireland so with my new rewards account.

    Basically soon after changing my account region to Ireland, I joined again to Xbox Rewards.

    When I will receive the rewards credits from the past months surveys and from the game that I completed with all achievements???
     
    LEESTLANE, Mar 9, 2017
    #2
  3. MuddyBulldog
    MuddyBulldog Guest
    Not earning rewards

    I've noticed the last rewards activity on my account is 12/31/2016 with a status of pending and no rewards have been issued for this year at all. How do we get this corrected?
     
    MuddyBulldog, Mar 9, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Last year my account was canceled for no reason, and I lost all of my rewards so I started ...

    Hello Fearless Rob 82,

    Apologies for the confusion. There was an error that arose with our daily maintenance that caused a file to fail. This caused users to briefly see what appeared as no account at all. We have hotfixed this issue. Apologies for the inconvenience. To be clear,
    this is purely an error in presenting information on the webpage. All your data on our servers was unaffected.

    Furthermore, we already responded to your post yesterday at (my rewards are all messed up).
     
    XBLRewards8, Mar 10, 2017
    #4
  5. XBLRewards8 Win User

    Last year my account was canceled for no reason, and I lost all of my rewards so I started again.

    Hello Fearless Rob 82,

    Apologies for the confusion. There was an error that arose with our daily maintenance that caused a file to fail. This caused users to briefly see what appeared as no account at all. We have hotfixed this issue. Apologies for the inconvenience. To be clear,
    this is purely an error in presenting information on the webpage. All your data on our servers was unaffected.

    Furthermore, we already responded to your post yesterday at (https://forums.xbox.com/en-US/thread/999a55a4-082c-476c-8827-09b57c917730).
  6. Patrick_4264 Win User

    Canceled XBOX GAME PASS ultimate without my request

    Same here, my subscription started 15th Nov 2021, suppose to last for 3 years, but got cancelled today for no reason
  7. hao edu Win User

    Canceled XBOX GAME PASS ultimate without my request

    Same here, my subscription started 13th Nov 2021, suppose to last for 3 years, but got cancelled today for no reason
  8. Mexicola1984 Win User

    Check your Game Pre-Orders

    The Game site is a joke now, duplicate orders, random cancelled ones and ones i didnt even create. I cancelled an order last week and still not got my reward points on my account.
  9. PJSampogna Win User

    Xbox rewards streak reset itself

    I've lost my streak multiple times over the last year. It takes so long to build up points as it is. Honestly, i don't feel very "rewarded" as it is. Most over the big points are locked behind pay walls, reward quest should be individualized to the person and the games they own
Thema:

Last year my account was canceled for no reason, and I lost all of my rewards so I started ...

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