Last purchased collection was not available

StephenClineSr · Mar 18, 2018

Microsoft Jigsaw kept locking up on me so I had uninstall then reinstall. All the collections purchased but the last one was available for downloading, landscapes 2.

:)

TealUrchin84767 · Mar 18, 2018

Jigsaw download and Daily Challenge problems

Daily challenges and new purchased collections would not download. This worked for me. . Uninstall Microsoft Jigsaw. . Restart Computer. . Reinstall Microsoft jigsaw from the App Store. Everything now works OK. All collections purchased
using gold bars were still available and downloaded fine. The daily challenges took a while but they now work ok also.

Keymac · Mar 18, 2018

Microsoft Jigsaw downloads

I was unable to resolve the sign-in issues despite numerous attempts. However, upon installation of Build 10030 my Solitaire signed in without issue. Microsoft Jigsaw also signed in correctly but the 2 newly purchased collections were not available for download,
although all the other of my previous collections downloaded without incident... any suggestions?

Frizio I iB · Mar 18, 2018

Hi there

if you're able to download without paying, then there's no problem...

Otherwise if you have to pay a second time for it, then it's better if you contact the official support and check with them what's going on!!

bye bye

Frizio I iB

Hi there

if you're able to download without paying, then there's no problem...

Otherwise if you have to pay a second time for it, then it's better if you contact the official support and check with them what's going on!!

bye bye

Mister Cizl

Hey ZonateChalk421! You can purchase new collections in the classic jigsaw, the collections in jigsaw jam are the only ones available in that section. Thanks!

FreakRoach

Destiny 2: Forsaken is no longer available to be purchased standalone, and you can only purchase its Complete Collection.

Jaxpug

You can also purchase it as DLC to the Master Chief Collection much like ODST is available. Currently $7.99 on the store page.

HomegrownSilky

So you purchased the digital version for the 360 and now can't find it? Am I understanding this correctly? Because it was only available on the Xbox One as part of the Handsome Collection or the later released Legendary Collection. It was never sold seperately for the One. The Handsome collection only has 2 games and is $40 while the Legendary Collection has 3 for $50.

Last purchased collection was not available