Last day or two I am no longer Apple to play Game Pass games

Hello Andrew Scott,

We appreciate you sharing this with us and for carefully documenting the steps you took to address the issue and the outcomes. Our development team has to look into this matter more, in my opinion. Please report your case to Xbox Feedback so that we can work with you to remedy this problem. You can provide the Xbox development team with feedback and suggestions through the Xbox Feedback portal. By submitting your case to Xbox Feedback, you'll contribute in our ability to rapidly investigate and resolve the issue.

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Hello

Thank you for posting in the Microsoft Community.

To better understand your problem, I would like to ask you some questions.

First, have you checked if your system meets the minimum requirements for running Forza Motorsport and Starfield?

Second, have you updated your drivers and Windows to the latest version?

Third, have you tried running the games in compatibility mode or as administrator?

Please also provide more information by providing us:

• The device specs make and model?
  
• Error messages for each games you are having issues?
  
• The troubleshooting you have performed?
  

These steps might help you resolve the issue or at least provide more information for troubleshooting.

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Did you even read the question?

I stopped playing Starfield a few weeks ago, due to other commitments. Same goes for the entire list that I posted, except for Forza.

And yes, it meets the requirements.

And as far as I can tell here is what the actual issue is!

There was a Windows Update just recently that stops this from working.

2023-10 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5031455)

As for things I have tried, I have rolled Windows back by grabbing an ISO image of Windows 11 from the Microsoft Webpage. Now, provided I do not let the system update to the above KB, I can play these games fine. The moment it is downloaded it tells me the system needs to be restarted, so that means when my system is restarted I need to reinstall Windows with the ISO again every time I reboot or turn on my system.

What appears to be the issue is that with this update, I am continually asked to be authenticated to play the game, without this update I am not asked to who is playing the game.

You know the pop up that first pops up when you first play these games, that pop up is appearing on games I have already done this on. It then goes and grabs the saves from the cloud, then begins to load the game and crashes. At least starfield will give an error code, the others do not.

So if I reinstall Windows, I can play these games fine, but not when that update is applied.

I have tried resetting the games, removing their data, and reinstalling them as well. The only thing that works is when that KB is NOT installed.

Oh, and I am supposed to be on the retail version of Windows 11, and when this update gets applied I even got a green screen of death on one of these updates. That's right, a green screen of death. And that said Windows 11 Insiders Preview. This PC is not on any Insiders Preview branch.

Hello Andrew Scott

Thank you for posting in the Microsoft Community.

To better understand your problem, I would like to ask you some questions.

First, have you checked if your system meets the minimum requirements for running Forza Motorsport and Starfield?

Second, have you updated your drivers and Windows to the latest version?

Third, have you tried running the games in compatibility mode or as administrator?

Please also provide more information by providing us:

• The device specs make and model?
  
• Error messages for each games you are having issues?
  
• The troubleshooting you have performed?
  

These steps might help you resolve the issue or at least provide more information for troubleshooting.

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

I also have the same issue. I purchased game pass for one month and downloaded the Shadow of War. I played this game for initial two days smoothly but for last two days the same message appears when I try to start this game.

Microsoft should compensate for the days till the game becomes accessible or they should extend the limit for these number of days for the buyers of One month Game pass.

I bought the game last night so am no longer playing it via the game pass.

I launched it from the Microsoft Store App and it worked just fine now I am on the following mission the city and the stars.

I have finished the main objective and go to the closest elevator and soon as i interact with the switch the game goes down.

Not sure if it's the game or the Microsoft store app so sadly for me it's just not the game pass version.