Kontosperrung[Transaltion-Account suspension]

Hi Steven,



Sorry to hear about that enforcement action. For information about the ban, you would need to go to Enforcement website.
If the suspension is longer than 24 hours you can submit a case review.



Case Review Procedure

* Submit Case: You are about to submit a case for review. Please make sure to include any relevant information or facts before submitting.

* Under Review: Your case is currently under investigation by XBLPET.

* Need Info: XBLPET requires additional information from you. Please refer to the enforcement agent’s latest comment and submit additional details to continue the investigation. Note that not every case will
require additional information and/or discussion.

* Decision: The Case Review has completed. Please refer to the enforcement agent’s comments for additional information.

* Summary: The completed outcome of the Case Review, which you may refer to following the case’s closure.



You can check your Case Review status at any time by visiting your Enforcement History or Case Review History. Enforcement are the only ones that can help with this issue. As
there is nothing more we can do I will be locking this thread to prevent repetitive answers.



I hope this helps.



Thanks,

Brad

Selbstverständlich sind sie dazu verpflichtet. Wie kommst du da drauf, dass sie es nicht sind? Entschuldigen brauchst du dich nicht, du hast es ja nicht zu verantworten. Des Weiteren werde ich mich mit Sicherheit nicht damit abfinden, ich habe einen Brief
an MS Deutschland geschrieben, sollte das nicht helfen, werde ich rechtswege einleiten und das prüfen lassen. Der Service vom Support bei der xbox 360 hervorragend. Heute ist der Support der schlechteste, den ich jemals erlebt habe.

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[Translation - Of course you are obliged to do so. How come you're not? You don't need to apologize, you don't have to answer. Furthermore, I will certainly not agree with it, I have written a Briefan Ms Germany, if that does not help, I will initiate legal
paths and let that be checked. The service from Xbox 360 support is excellent. Today, the support is the worst I have ever experienced. ]

Natürlich kannst du das. Dies heißt aber noch lange nicht, dass Microsoft in irgendeiner Weise hierzu verpflichtet ist.

In meinem vorherigen Post habe ich dir die verfügbaren Möglichkeiten aufgezeigt, darüber hinaus wirst du dich mit der Sachlage abfinden müssen, sorry.

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[Translation -

Of course you can. However, this does not mean that Microsoft is in any way obligated to do so.

In my previous post, I have shown you the possibilities available, and you will have to agree with the situation, sorry.]

Hallo und danke für die Antwort.

Nur eine kleine Anmerkung. Ich spreche deutsch, nicht englisch. Wie die Forumsprache ist, interessiert mich überhaupt nicht. Microsoft muss Sorge tragen, dass nicht nur englischsprechende Kunden Unterstützung erhalten.

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[Translation -

Hello and thanks for the reply.

Just a little note. I speak German, not English. As the forum is, I'm not interested at all. Microsoft needs to ensure that not only English-speaking customers receive support. ]

Falsch. Ich bin Kunde von MS. Ich kann erwarten, dass man in einer für mich verständlichen Form mit mir kommuniziert.

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[Translation - Wrong. I am a customer of Ms. I can expect to communicate with me in a form that is understandable to me. ]