Коды (Codes)

Sorry to hear it. Please try filling out the info at
https://xbox.com/code to see if you're eligible for a replacement. Make sure to have a copy of the code and receipt.

Hello, Fellow Gamer!

Thank you for providing us with this insight.

Since we, here at the Xbox Forums, do not have the necessary tools to further assist you, we would implore you to follow XBF Brad A recommendation
as to
contact Xbox Customer Support.

Thank you for being part of the Xbox Family.

Hi there,

In this case it would be best to request a call from support.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Hello АнатолийUM,

We understand that you're experiencing an issue concerning codes that came with your Xbox One console being expired.

Our recommendation here, please attempt to follow our troubleshoot gift card and code issues support article for a complete
guide on what you can do when you can't redeem a gift card/code.

Try this for us and then let us know if this helped.

Best wishes!

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